Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Collin M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Specialized tool built for secure file sharing

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Simple and scalable platform that allow quick sharing of encrypted files and enable compliance reporting and file transfer management. It lets us customize permissions to decide who can access our data and for how long

What is your favorite aspect of this product?

This platform supports remote file sharing so we access files on Box from any device and location. It is also designed to let us sync large files in less time, without slowing productivity or wasting bandwidth

What do you dislike most about this product?

Box doesn't support FTP file sharing technique and also doesn't allow us to lock files which could help prevent conflicts between users who are trying to simultaneously edit or share a file

What recommendations would you give to someone considering this product?

The goal of Box is to help businesses securely and swiftly share files between different systems without interruptions, complications or data loss

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paul T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Powerful tool for sharing and encrypting content

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

All files uploaded or shared through Box are end-to-end encrypted ensuring all files are safe, sound, and accessible employees within the company. Box stores valuable data, files, videos, and pictures alongside the option of making these files available offline for later preview

What is your favorite aspect of this product?

From a security point of view, Box also provides remote lockout device services. This is the best way of making sure that our data remains locked on a particular device to help prevent unauthorized access

What do you dislike most about this product?

The data retrieval speed of Box is not great. Initial configuration like Authentication, Authorization and Access token management is a little complex

What recommendations would you give to someone considering this product?

The platform allows users to share files with other people by sharing folders or individual files with others ans sending links to specific folders. It makes it easy to collaborate on projects with colleagues or clients

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dan l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Box Review 2022

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to use I like how document are shared with a few clicks

What is your favorite aspect of this product?

It's easly affordable It saves documents and no one can share them

What do you dislike most about this product?

It meets all we require

What recommendations would you give to someone considering this product?

It's the best for sharing files and any one can join it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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