Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Darlene l.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure way to share files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box facilitates file sharing and offers a shared data storage area. This is highly useful for reducing data and space redundancy when working remotely or offline.

What is your favorite aspect of this product?

The box is very fantastic to have real-time file syncing between all connected devices and accounts. In these days of remote working, it makes team cooperation incredibly effective and we no longer need to send and receive documents as email attachments, which is less secure. Although their support team is helpful in our journey and eager to help us.

What do you dislike most about this product?

When numerous people collaborate on the same shared file, the Box application's editing feature occasionally has trouble functioning correctly. Purchasing box storage is pricey. Competitors, in my opinion, provide cloud storage at considerably lower costs.

What recommendations would you give to someone considering this product?

The box is easy to use for my team and I have been able to solve our difficulties without unnecessary time consumption. With Box Sync, the file icons make it simple to see when your files have been synced to the Box cloud. It's easy to share files with internal or external users. Depending on the security levels you prefer, file sharing includes a wide range of capabilities.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

kanika S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Sharing Platform

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

it can be securely and easily integrated with other applications.

What is your favorite aspect of this product?

it has large storage limit. it has very simple and easy interface. we can securely share files. we can upload multiple files together.

What do you dislike most about this product?

Large file upload take much time and also sometime it fails to transfer. Transferring to other non box platform is bit tricky,

What recommendations would you give to someone considering this product?

This is one of the best platform for secure and easy file transfer and is much recommended for sharing.

Pros

  • Saves Time
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

Rich W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Fabulous for teamwork and document sharing

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

The BOX App allows for simple file sharing amongst groups, with the option to drag and drop files. It is a comprehensive solution with integration and administrative features. The interface seems to be quite simple to use. It ensures the cloud-stored files' version of history is always up to date. In addition, I am impressed by how well it can synchronize files.

What is your favorite aspect of this product?

Box's ease of use is one of the reasons I appreciate it so much. All your material can be easily managed, shared, and collaborated on. It is an excellent tool for minimizing data and storage duplication, which is especially useful while working remotely or offline. I can upload and share files with my team and collaborate in real-time by annotating and signing papers digitally.

What do you dislike most about this product?

When many users attempt to make changes to the same shared file, the 'Editing' feature offered by the Box app might experience some hiccups in functionality. To 'Edit' a file, one has to have the proper authorizations (access/permissions). If the appropriate permissions are granted, anybody can change or remove the file entirely.

What recommendations would you give to someone considering this product?

It's now straightforward for teams to share files, even if they're spread across different countries—good software for organizing and exchanging data in a large business. Working together like this is beneficial in the realm of scientific inquiry. Your information is safe from now on. We save time and energy by working on the product together in real time throughout our sessions.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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