
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Drag and Drop User Interface
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews

Darlene l.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Secure way to share files
Likeliness to Recommend
What differentiates Box from other similar products?
Box facilitates file sharing and offers a shared data storage area. This is highly useful for reducing data and space redundancy when working remotely or offline.
What is your favorite aspect of this product?
The box is very fantastic to have real-time file syncing between all connected devices and accounts. In these days of remote working, it makes team cooperation incredibly effective and we no longer need to send and receive documents as email attachments, which is less secure. Although their support team is helpful in our journey and eager to help us.
What do you dislike most about this product?
When numerous people collaborate on the same shared file, the Box application's editing feature occasionally has trouble functioning correctly. Purchasing box storage is pricey. Competitors, in my opinion, provide cloud storage at considerably lower costs.
What recommendations would you give to someone considering this product?
The box is easy to use for my team and I have been able to solve our difficulties without unnecessary time consumption. With Box Sync, the file icons make it simple to see when your files have been synced to the Box cloud. It's easy to share files with internal or external users. Depending on the security levels you prefer, file sharing includes a wide range of capabilities.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

kanika S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Secure Sharing Platform
Likeliness to Recommend
What differentiates Box from other similar products?
it can be securely and easily integrated with other applications.
What is your favorite aspect of this product?
it has large storage limit. it has very simple and easy interface. we can securely share files. we can upload multiple files together.
What do you dislike most about this product?
Large file upload take much time and also sometime it fails to transfer. Transferring to other non box platform is bit tricky,
What recommendations would you give to someone considering this product?
This is one of the best platform for secure and easy file transfer and is much recommended for sharing.
Pros
- Saves Time
- Acts with Integrity
- Generous Negotitation
- Over Delivered
Please tell us why you think this review should be flagged.

Rich W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Fabulous for teamwork and document sharing
Likeliness to Recommend
What differentiates Box from other similar products?
The BOX App allows for simple file sharing amongst groups, with the option to drag and drop files. It is a comprehensive solution with integration and administrative features. The interface seems to be quite simple to use. It ensures the cloud-stored files' version of history is always up to date. In addition, I am impressed by how well it can synchronize files.
What is your favorite aspect of this product?
Box's ease of use is one of the reasons I appreciate it so much. All your material can be easily managed, shared, and collaborated on. It is an excellent tool for minimizing data and storage duplication, which is especially useful while working remotely or offline. I can upload and share files with my team and collaborate in real-time by annotating and signing papers digitally.
What do you dislike most about this product?
When many users attempt to make changes to the same shared file, the 'Editing' feature offered by the Box app might experience some hiccups in functionality. To 'Edit' a file, one has to have the proper authorizations (access/permissions). If the appropriate permissions are granted, anybody can change or remove the file entirely.
What recommendations would you give to someone considering this product?
It's now straightforward for teams to share files, even if they're spread across different countries—good software for organizing and exchanging data in a large business. Working together like this is beneficial in the realm of scientific inquiry. Your information is safe from now on. We save time and energy by working on the product together in real time throughout our sessions.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
