Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Justina E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Despite the limitations, I love Box

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I am impressed with how securely Box saves my files. However, this isn't even the most impressive part for me. The most impressive part of Box for me, is its electronic signature functionality. I can send unlimited documents for signature collection on Box and having e-signature and file storage capability in the same sphere, is greatly helpful for streamlining my workflow. I can conveniently save files securely and at the same time append my signature on them, without the need to switch apps.

What is your favorite aspect of this product?

Box integrates with over 1500 applications and while I do not make use of that number of applications in my workplace, Box integrates with every single, major third party application I use at my workplace. This makes it super easy to move content between multiple apps seamlessly without always needing to switch apps or import data.

What do you dislike most about this product?

Audit trail on box is weak. The is as a result of Box versioning platform setting a limit on the number of times, you can access previous version of a single file As a result, I run the risk of loosing critical data as a result of accidentally overwriting or deleting a file.

What recommendations would you give to someone considering this product?

Teams or organizations looking to utilize Box, have to work around the file versioning limitation obstacle ,on the platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Secure, collaborative and quick!

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

This software provides ease of work with regular support wherein we can stay connected with people inside and outside the organisation. Secure interface, offers strict data privacy, intelligent threat detections asking with seamless collaborations right from customer to partners and vendors. Work flows faster and regular manual work gets automated and quick by putting AI to work effectively!

What is your favorite aspect of this product?

E-signature, amazing security, collaborations and one strip solution for all services.

What do you dislike most about this product?

There are times when this software shows glitches and doesn't update the original file when some changes are made on cloud!

What recommendations would you give to someone considering this product?

A must subscribe software but one should first try its free version and then buy.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Akhilesh D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Sharing Feature

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

The online file sharing feature is good and we have a better option to control sharing with clients

What is your favorite aspect of this product?

It is a fantastic product and its security features give our business confidence to be in compliance with all regulations we are required to follow.

What do you dislike most about this product?

When there is an outage of Box, it is hard to get any work done because all of my files are within Box. This, thankfully, happens rarely.

What recommendations would you give to someone considering this product?

Check your requirement and features of BOX if it is fulfill your requirement then you can go ahead

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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