Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Box won the following awards in the Content Collaboration category

Filter By

Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Caring
  • Acts with Integrity
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Drag and Drop User Interface

87

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Electronic Signatures

86

3rd-Party Integrations

86

Data Loss Prevention

86

Large File Optimization

85

Cognitive Content Services

85

Mobility Support

83

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Ease of Customization

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Marian C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Various file formats are supported.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Since large files can be exchanged, it is good that video recording and internal meeting storage are well established. Fighting without saying anything about the content of comments became less frequent. It is possible to link to other cloud storage services, and it is also possible to integrate with OneDrive and Google Drive. Files are compiled for each project and shared with related parties within the company. Depending on the settings, you can configure it so that only certain members can view the specified folder, which is convenient.

What is your favorite aspect of this product?

I use it to share data with external clients. We have been using Google Drive for a long time, but there was a problem with the convenience of sharing with outsiders. Permissions settings are complicated to manage, etc. Since Box keeps track of information updates, I think it is more convenient for external sharing than G Drive. When sharing a file with the other party, instead of attaching it to an email, you can send the BOX link of the relevant subject folder and have the other party check for multiple files in that folder, making it easier to share information.

What do you dislike most about this product?

You may find it challenging to set permissions when adding outsiders to the Item folder. Sometimes it is incorrect, such as only viewing or editing is possible.

What recommendations would you give to someone considering this product?

The company is quite strict with data handling, and it wasn't easy to send and receive data with business partners while performing strict management. The problem was that complicated procedures required too much time and effort. In response to the voices of those employees, the company decided to introduce Box. It has been certified ISO 27001 and evaluated as a highly reliable tool. Data that used to be encrypted and exchanged by email can now be shared by simply pasting a link, eliminating the complexity of detailed administrative work. The problem of sharing data outside the company in a secure environment was solved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jilna S.

  • Role: Operations
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Relatively cheap way of file sharing

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

The interface is user-friendly and the option to access files from multiple devices is a huge plus. Control based file access and sharing are possible with Box

What is your favorite aspect of this product?

I liked the easy way of sorting files by date and by folder. It makes work very easy because we can just share a link to a file or folder and other members can access them.

What do you dislike most about this product?

We have voiced our concerns about performance, with most users citing poor upload and download speeds, particularly when working with large files.

What recommendations would you give to someone considering this product?

Box is superb for anyone anybody searching for a distributed storage management. It offers easy accessibility from any internet-connected device.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Albunus M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Secure, reliable and user friendly

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box helps us protect our valuable information on our employees can have the access

What is your favorite aspect of this product?

With Box you can share large data via a single link

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Go for it as it Is the best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Box Comparisons