What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Drag and Drop User Interface
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Large File Optimization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Jenny J.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2023
Box is my team's secure file sharing solution
Likeliness to Recommend
What differentiates Box from other similar products?
Box performs a great job of storing data in the cloud, making it available from any device with an active internet connection. As a student, I like how simple it is to save copies of my work. I have no trouble moving data from my mobile device, laptop, and desktop PC.
What is your favorite aspect of this product?
It's fantastic how quickly I can upload files via the web after checking in, and I appreciate how easy it is to get started using it. Box allows several users to access and update files simultaneously. When using this software, coworkers in different locations can easily communicate and share files.
What do you dislike most about this product?
The verification mechanism might use an update; on more than one occasion, I was routed away from files that I had created and to which I had not provided a link, with an error message stating that I lacked the necessary permissions to see them.
What recommendations would you give to someone considering this product?
Box addresses the issue of having insufficient file-transfer options relative to the number of technological devices available. It's helpful since I can easily move data from my mobile device, laptop, and desktop PC.
Pros
- Helps Innovate
- Reliable
- Saves Time
- Security Protects
Please tell us why you think this review should be flagged.
Saksham S.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
A great Storage collaboration Software
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to use software
What is your favorite aspect of this product?
Great UI and storage optimization
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
A great Storage tool for your professional use
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Fair
Please tell us why you think this review should be flagged.
kibazzi P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
Manageable and Reliable.
Likeliness to Recommend
What differentiates Box from other similar products?
What really makes Box stand out is its intuitive interface. Unlike other tools that can be overwhelming and complicated, Box allows any team member, regardless of prior experience, to immediately dive into work. The learning curve is almost non-existent, which has helped us be more productive from day one.
What is your favorite aspect of this product?
Box's data security is really great. I've shared sensitive client files without any worries. Offline access has even saved me a lot of trouble.
What do you dislike most about this product?
There is nothing to dislike. Even the cost is - compared to its capabilities - very little.
What recommendations would you give to someone considering this product?
If the security of your data, stability and reliability are important, there is no better product in this product segment.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Altruistic
Please tell us why you think this review should be flagged.
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