
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Acts with Integrity
- Reliable
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
Real-Time Synchronization
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
3rd-Party Integrations
Data Loss Prevention
Large File Optimization
Cognitive Content Services
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Marian C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Various file formats are supported.
Likeliness to Recommend
What differentiates Box from other similar products?
Since large files can be exchanged, it is good that video recording and internal meeting storage are well established. Fighting without saying anything about the content of comments became less frequent. It is possible to link to other cloud storage services, and it is also possible to integrate with OneDrive and Google Drive. Files are compiled for each project and shared with related parties within the company. Depending on the settings, you can configure it so that only certain members can view the specified folder, which is convenient.
What is your favorite aspect of this product?
I use it to share data with external clients. We have been using Google Drive for a long time, but there was a problem with the convenience of sharing with outsiders. Permissions settings are complicated to manage, etc. Since Box keeps track of information updates, I think it is more convenient for external sharing than G Drive. When sharing a file with the other party, instead of attaching it to an email, you can send the BOX link of the relevant subject folder and have the other party check for multiple files in that folder, making it easier to share information.
What do you dislike most about this product?
You may find it challenging to set permissions when adding outsiders to the Item folder. Sometimes it is incorrect, such as only viewing or editing is possible.
What recommendations would you give to someone considering this product?
The company is quite strict with data handling, and it wasn't easy to send and receive data with business partners while performing strict management. The problem was that complicated procedures required too much time and effort. In response to the voices of those employees, the company decided to introduce Box. It has been certified ISO 27001 and evaluated as a highly reliable tool. Data that used to be encrypted and exchanged by email can now be shared by simply pasting a link, eliminating the complexity of detailed administrative work. The problem of sharing data outside the company in a secure environment was solved.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jilna S.
- Role: Operations
- Industry: Machinery
- Involvement: End User of Application
Submitted Apr 2023
Relatively cheap way of file sharing
Likeliness to Recommend
What differentiates Box from other similar products?
The interface is user-friendly and the option to access files from multiple devices is a huge plus. Control based file access and sharing are possible with Box
What is your favorite aspect of this product?
I liked the easy way of sorting files by date and by folder. It makes work very easy because we can just share a link to a file or folder and other members can access them.
What do you dislike most about this product?
We have voiced our concerns about performance, with most users citing poor upload and download speeds, particularly when working with large files.
What recommendations would you give to someone considering this product?
Box is superb for anyone anybody searching for a distributed storage management. It offers easy accessibility from any internet-connected device.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Albunus M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Secure, reliable and user friendly
Likeliness to Recommend
What differentiates Box from other similar products?
Box helps us protect our valuable information on our employees can have the access
What is your favorite aspect of this product?
With Box you can share large data via a single link
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Go for it as it Is the best
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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