Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Box won the following awards in the Content Collaboration category

Filter By

Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Caring
  • Acts with Integrity
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Drag and Drop User Interface

87

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Electronic Signatures

86

3rd-Party Integrations

86

Data Loss Prevention

86

Large File Optimization

85

Cognitive Content Services

85

Mobility Support

83

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Ease of Customization

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Anjali P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Features not upto date. Average product.

Likeliness to Recommend

6 /10

What differentiates Box from other similar products?

The unlimited storage that Box offers is great when compared to compititors. Also the integration with other tools is great

What is your favorite aspect of this product?

Box is robust, the complex content management is easy with box. The security is great.

What do you dislike most about this product?

The UI is not very attractive. Competitors like SharePoint have better to offer in same price range. The tool is a little slow

What recommendations would you give to someone considering this product?

It's an average product with good features. Go for it when your expectations are less.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered
  • Inhibits Innovation
  • Slower Product Innovation

Alex J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It is widely regarded as one of the best cloud storage services available, offering a wide range of features and options and being accessible across various platforms. And with a best storage capacity

What is your favorite aspect of this product?

It is ease of use, great for collaboration between staff member, customer service is amazing witha good customer support

What recommendations would you give to someone considering this product?

All backups are accessible to the entire team at any point. And The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otim J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic products

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box stands out with its business packages but also caters to consumers. It focuses on syncing files within a dedicated folder rather than backing up entire systems and hard drives.

What is your favorite aspect of this product?

Box sets up a specific folder on your Windows or macOS computer, and then keeps all of its contents in sync with the cloud along with any other devices with Box installed. And also, Box neatly integrates itself with File Explorer on Windows.

What recommendations would you give to someone considering this product?

It gives the choice to have all of your files downloaded for offline access and this is useful as while you can still access files and folders in your cloud drive when online, they won't take up extra space on your local hard drive. It also User-friendly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Most Popular Box Comparisons