
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Acts with Integrity
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
Real-Time Synchronization
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
3rd-Party Integrations
Data Loss Prevention
Large File Optimization
Cognitive Content Services
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews

Juro M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Powers Global Teamwork
Likeliness to Recommend
What differentiates Box from other similar products?
What really stands out for working with BOX is the efficient system of version control; it’s like having transport through time for documents! The collaboration options are absolutely fantastic; an unlimited number of collaborators can edit the manuscript simultaneously. The security features are also impressive; you get specific permission settings, in which you define who can view some data and files. Also, the mobile experience is smooth and that means it’s easy to reconnect on the road, for instance.
What is your favorite aspect of this product?
I must say that my idea of BOX is astonishing, given that it partners with almost everything we apply at Infosys. It does get along well with our email, our project management tools, and even indivisible custom applications. They say that the search functionality is excellent; no longer will you have to scroll through countless folders to look for a certain document. The preview works on another plus point, as it allows you to access a look at the files without actually downloading them.
What do you dislike most about this product?
Of course, the offline sync could be improved, yes, to have issues while working with large files. At times, it is possible to get overloaded with dozens of comment notifications, while the mobile application may have a hard time working with large and/or pivot tables. When not governed properly, the structure within the folder can get messed up in no time.
What recommendations would you give to someone considering this product?
We have faced a lot and BOX has been a savior for us as far as the scenario is concerned. Less than a week ago, we went through a very important project that had many deadlines and, at the same time, there were teams from three countries working on documents in the same project. BOX made a perfect track of all the versions, preventing any form of version control issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
erika j.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Box from other similar products?
Box offers co-editing, real time commenting and version history.
What is your favorite aspect of this product?
It collaborates among teams and across departments with the integration of other business softwares like Microsoft Office
What recommendations would you give to someone considering this product?
I like it so much, with its encryption system software and business collaboration features streamlining workflows operations
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Derek H.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
BOX makes your life easier.
Likeliness to Recommend
What differentiates Box from other similar products?
It is very useful for keeping your files in order, it has a lot of super useful add-ons that can improve its functionality, for example one that is not well known is the ability to save emails and attachments directly to Drive.
What is your favorite aspect of this product?
It has a ton of super useful add-ons that can enhance its functionality, such as Google Forms for creating forms.
What do you dislike most about this product?
What you like least I like
What recommendations would you give to someone considering this product?
It adapts perfectly to my different uses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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