Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

David C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Terrific value

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is designed with enterprise needs in mind, offering robust features for large organizations, including advanced security, compliance tools, and administrative controls. This makes it particularly appealing to large enterprises with complex requirements.

What is your favorite aspect of this product?

Box excels in providing comprehensive solutions tailored for large organizations with complex needs. This includes advanced security, compliance tools, and detailed administrative controls. These features make Box particularly well-suited for enterprises that require robust data protection, extensive integrations with other enterprise systems, and customizable user permissions.

What do you dislike most about this product?

What I dislike most about Box is its pricing structure. For some users, especially smaller businesses or teams, Box can be relatively expensive compared to other cloud storage solutions. The cost can add up, particularly if you require advanced features or a high level of storage.

What recommendations would you give to someone considering this product?

Assess the pricing structure of Box and determine if it fits within your budget. Compare it with other similar products to ensure you're getting the best value for the features you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Online file management and collaboration

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

We can quickly upload files, schedule and organize our activities and access my cloud storage, all from Box, which is one of its many attractive features. The mobile version is fantastic; not only is it easy to use, but there are no problems uploading files and the overall design is impeccable. It has been ideal for our workflow and content management in groups.

What is your favorite aspect of this product?

In Box we store all of our reports and logs; we can easily share these files with other teams and users, organize them into categories and sections by team, set permission levels for different users, and much more. Without worrying about confidential data falling into the wrong hands, it has been an excellent tool for secure collaboration.

What do you dislike most about this product?

It's a platform with great functionality, a reasonable price compared to the competition and the ability to adapt to any type of need; I don't see any problems with any of this.

What recommendations would you give to someone considering this product?

Any company, large or small, can benefit from this technology. It works great for collaborating with other teams on large files or reports.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

hector m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Yeah, it's the lane ranger

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

The price of this tool is cheap compared to it's competitors

What is your favorite aspect of this product?

First it's has a user friendly interface. Second it is a cheap tool and affordable to even small companies. Has fantastic features of managing files on cloud

What do you dislike most about this product?

At no point I have ever gotten any difficulties using this tool

What recommendations would you give to someone considering this product?

My recommendation goes to all people using software backup tool to consider this one

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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