
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Drag and Drop User Interface
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Real-Time Synchronization
3rd-Party Integrations
Large File Optimization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
David K.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2023
Much MoreThan Files Management
Likeliness to Recommend
What differentiates Box from other similar products?
Effectiveness in large files optimization.
What is your favorite aspect of this product?
Guaranteed data security.
What do you dislike most about this product?
No dislike on this application.
What recommendations would you give to someone considering this product?
Perfect in managing large files
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joe V.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2023
Dynamic Performance
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to manage cloud collaboration on availability of all files in a single page.
What is your favorite aspect of this product?
Simplified forwarding,submitting,requesting,receiving and real-time editing.
What do you dislike most about this product?
I have not faced any challenge on this platform.
What recommendations would you give to someone considering this product?
Aquire it for secured cloud collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Arpit C.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Oct 2023
Secure, Collaborative, Scalable
Likeliness to Recommend
What differentiates Box from other similar products?
User-Friendly Interface: Box is praised for its intuitive and user-friendly interface, making it easy for individuals and teams to quickly adopt and navigate the platform. Mobile Accessibility: Box offers robust mobile apps, ensuring seamless access to files and collaboration tools on various devices, enhancing productivity for users on the go. Developer-Friendly: Box provides extensive developer tools and APIs, enabling businesses to create custom applications and integrations tailored to their specific needs, enhancing the platform's functionality.
What is your favorite aspect of this product?
Robust Security Features: Users appreciate Box's strong emphasis on security, including encryption, access controls, and compliance certifications. The assurance that their data is secure and compliant with industry standards is a significant factor in favor of Box. Seamless Collaboration Tools: Box's seamless collaboration features, such as real-time editing, commenting, and task management, are often cited as favorites. These tools enhance teamwork, improve communication, and streamline project workflows, making collaboration more efficient and productive for users.
What do you dislike most about this product?
Steep Learning Curve: Some users find Box's interface initially complex, which might require time and effort to fully grasp, especially for those unfamiliar with similar cloud content management systems. Cost for Additional Features: While Box offers various features in its paid plans, some advanced functionalities and integrations might come at an extra cost. Users, especially smaller businesses with limited budgets, might find these additional expenses challenging.
What recommendations would you give to someone considering this product?
Assess Your Business Needs: Evaluate your organization's specific requirements regarding data storage, collaboration, and security. Consider factors like the size of your team, the nature of your projects, and the level of security and compliance your industry demands. Explore Integrations: Determine the third-party applications your team currently uses or might need in the future. Box's strength lies in its integrations, so ensure that it can seamlessly connect with your existing tools to maximize productivity.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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