
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Drag and Drop User Interface
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Laura A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
“Excellent document storage & management”
Likeliness to Recommend
What differentiates Box from other similar products?
It is a very easy program to use in this aspect it is better than other programs.
What is your favorite aspect of this product?
Our lives have been infinitely simpler because to Box's ability to store, organize and exchange files of any kind. Folders are used to store different corporate documents such as photographs and Microsoft Word/Excel documents. Love that we can tag files so they're readily accessible. I really like the document sharing capabilities. Among its many appealing features is the preview (which is light years ahead of Google Drive's current offering).
What do you dislike most about this product?
My major gripe with Box isn't with the service itself, but rather with my company's settings. For whatever reason, my firm has decided to have shared file links expire after 30 days, which can be a real pain in the neck.
What recommendations would you give to someone considering this product?
Using it is a breeze, and you won't have to worry about syncing or exchanging anything again. On the other hand, upload speeds may be a problem on my end.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Molly M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
"Available at any time, wherever"
Likeliness to Recommend
What differentiates Box from other similar products?
there are programs that are very difficult to use but box is very easy, the only problem is that it is expensive.
What is your favorite aspect of this product?
During my time working with Box, I've discovered that the company's emphasis on maintaining a high level of data security is one of its most compelling selling features. It provides two-factor authentication and allows me to password-protect my files, so even if someone obtains illegal access to my Box account, they will have a tough time viewing any of the files that I have stored there. This guarantees that my data will be kept safe from prying eyes.
What do you dislike most about this product?
For the purpose of making notes, I use a piece of software called Box note, which provides me with just the most basic options. It is a poor imitation of the functionality offered by widely used notetaking applications such as Microsoft Word and Notejoy. It falls well short of expectations.
What recommendations would you give to someone considering this product?
Check out all of the great perks that come with a box subscription for your company. When I first began using Box, I didn't know about a number of other services and products.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Alexandre L.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Excellent for sharing files and collaborating
Likeliness to Recommend
What differentiates Box from other similar products?
Real-time collaboration is a great feature of Box. In addition, being able to share it and view it from different devices is a big advantage. I also like the version update that Box provides about who changed and what changed at the end. With Box, I was able to collaborate on project management. We always have an idea of the progress of our team. It stands out by providing access to all kinds of documents, you don't have to waste your time looking for the right information.
What is your favorite aspect of this product?
The collaboration aspect is excellent, and the option to integrate Microsoft apps, such as a Word document, into the Box folder is really handy. We get a lot out of its content management capability. It has assisted us in reviewing our work and sharing it on various channels, which has been quite beneficial. When it comes to integration, we work with a variety of technologies that has made it simple to transfer and share data. One of its wonderful characteristics is that it has enabled us to automate our repetitious operations. This is one of the greatest storage applications in my opinion.
What do you dislike most about this product?
Before you can use the Box and Box Sync products comfortably, you must go through some training with someone. If you use Box Tools for Office, your workflow is limited to one person at a time, and if someone locks a file and forgets to unlock it, there's not much you can do. There is no free plan accessible, which I believe undermines client trust in the software. A free trial version should be offered so that users may obtain a sense of the basic application and features before investing any money. It is, however, quite fairly priced, and I would appreciate it.
What recommendations would you give to someone considering this product?
This application is applicable to the majority of industrial enterprises. This technology may aid businesses ranging from finance to human resources to engineering. Box is an excellent platform for file sharing and collaboration. It was favorable, in my opinion, because it was the first to hit the market, I would suggest Box to enterprise-level enterprises that have several stakeholders. If you only need it for personal file storage, you should use another free program. In general, Box is an appealing solution for corporate firms, but it is dependent on your organization's demands.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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