Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Leslie B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Secure file storage and management.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

For me , Box is the file storage platform best suited for sharing large sized files. Box doesn't limit the format of the file I can share and I am able to share files with recipients who have no Box account, A file recipient without a Box account is still able to view files shared with them, download the file and even comment on the file.

What is your favorite aspect of this product?

User interface is intuitive and electronic signature capabilities is embedded into the Box app. This has made it convenient to request signatures from third party integrated apps. Connected to my Box account and even automate the entire signature collection workflow in daily departmental operations without limitations.

What do you dislike most about this product?

Box is most effective as a desktop native application. The mobile and web versions are drop downs in terms of capabilities and accessible features.

What recommendations would you give to someone considering this product?

Box addresses versatile file storage needs and is one of the most secured , enterprise level file storage platforms available to businesses and teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Prosper N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box provides an excellent interface for requesting signatures and allows for customization of the signature, seals, and date options

What is your favorite aspect of this product?

Easy and intuitive user interface_: Box has a user-friendly interface that makes it easy to navigate and manage files

What recommendations would you give to someone considering this product?

Box keeps track of all versions of stored documents and retains all previous revisions .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Kalikiri S.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Secure File sharing platform

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Cloud Storage with Encryption and Box can be integrated to wide range of third party apps like slack, jira, etc

What is your favorite aspect of this product?

Real time sync and Collaboration with externally clients and Auditors. easy to control access.

What do you dislike most about this product?

I don't have anything i dislike about Box but i feel it bit costly.

What recommendations would you give to someone considering this product?

Box is good for collaborateing with External clients and auditors as it has good access control, real time sync no where where you are accessing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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