Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Jetender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great product

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to learn and use. Very intuitive

What is your favorite aspect of this product?

Very less training needed

What do you dislike most about this product?

I like everything about this product

What recommendations would you give to someone considering this product?

Buy it for collaboration and content management

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Secure and efficient cloud storage.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I believe Box is the greatest solution available, and it has really aided us in keeping all of our organization's vital information organized. It has facilitated cooperation by allowing us to upload different sorts of files that we are working on, such as text documents, spreadsheets, charts, and many more. It has a strong capacity to interface with other top-tier applications to improve workflow. Another significant advantage that this program provides is its collaboration capabilities, which make teamwork considerably more fruitful. We are overjoyed with the excellent outcomes that Box has provided us in such a short period of time.

What is your favorite aspect of this product?

Box enables you to exchange files in any format, from anywhere in the world, and on any device that has internet connection. Furthermore, it is simple to synchronize with other computers, and data are instantly uploaded. Another significant feature of this technology is its ability to automate and streamline operations. Box allows us to publish a large amount of material that other parties may simply see and change at any time. We were able to multitask with less effort and in less time. I enjoy file and storage administration.

What do you dislike most about this product?

One of the things I don't like about Box is that it only works with internet connectivity; if you don't have a connection, you can't view the saved files. Furthermore, there is no ability to preview files before downloading them, and its office tools lack several essential functionalities. It can become sluggish at times, however it must be noted that this is due to the vast amount of hefty papers.

What recommendations would you give to someone considering this product?

Box is the most advanced and powerful content management system for enterprises of all sizes. Box is unquestionably the greatest option for a dependable solution for sharing files in your organization. To ensure the security of saved content, I recommend setting end-to-end protection. I also advocate combining Box with other programs to fully utilize its functionality.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Brian S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"My Favorite Online File Storage Service"

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Without a doubt, the price is cheaper than other programs.

What is your favorite aspect of this product?

My favorite feature of Box so far has been the ability to secure files. Two-factor authentication and password protection ensure that an intruder into my Box account will be unable to view any of my stored files.

What do you dislike most about this product?

Only rudimentary note-taking features are provided by the box note. Microsoft Word and Notejoy are frequently used note-taking software, yet their features pale in comparison to what's available on this app.

What recommendations would you give to someone considering this product?

Before you use it, give it a go. Using this method, you can see how much space and bandwidth each program consumes, and whether or not you're comfortable with it.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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