Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Joaquin A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"The box is safe, trustworthy, and intuitive!"

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

the only difference is that this program is much more expensive than other programs.

What is your favorite aspect of this product?

Box is software that is very easy to use. The new people on my team were able to use it within a few days of joining. It has good features for managing versions and keeping track of changes. It's also very fast, since we can upload files with a lot of data and it doesn't take long for them to load. We can do our work without worrying about hardware or software failing thanks to the box sync feature.

What do you dislike most about this product?

Sometimes the file upload fails, and when we reload, it starts to load all the files all over again. If it could just load the files that failed, that would be a great feature to have.

What recommendations would you give to someone considering this product?

There are several benefits to using this product.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Marissa J.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"My Most Favorite Cloud Storage"

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It costs less than other programs.

What is your favorite aspect of this product?

Even when files are mingled together in the same folders, Box helps us build both private and shareable files. With minimal risk of disclosing sensitive corporate data, it simplifies the process of exchanging important items with consumers. Both the upload and download speeds are blistering.

What do you dislike most about this product?

When it comes to Box, I can't think of a single flaw.

What recommendations would you give to someone considering this product?

The sooner you get started, the better. It's a wonderful application because of its simple design and simplicity of access and sharing of documents, photographs, and other digital assets.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Rasmita D.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2022

Amazing Application

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Fantastic cloud storage application. It is easy to share files easily within our team and outside our network wherever in part of world. Easy to navigate and secure at the same time. Nothing worry about data protection

What is your favorite aspect of this product?

Secure and fast...

What do you dislike most about this product?

I love this application. Nothing to dislike at this moment

What recommendations would you give to someone considering this product?

Sure thing.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

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