Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Gracie C.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Premium Content Cloud Platform

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

The box is the Content Cloud – a unified, secure, and simple-to-use platform designed to manage the whole content lifecycle, from file creation and sharing through co-editing, signing, classification, and retention. Work safely from anywhere by integrating your IT stack across 1,500+ best-of-breed apps.

What is your favorite aspect of this product?

Cloud-native security and compliance features such as access restrictions, watermarking, and categorization help to keep your possessions secure. With Box, you can stay proactive by learning the ability to define policies that identify threats. Thus, working collaboratively on Box is simple, with features ranging from file explanation to tasks.

What do you dislike most about this product?

The interface is straightforward and designed to function in tandem with your operating system. There appears to be no option to specify the volumes you want to back up. However, everything mysteriously returns to normal. It's not apparent how it works. There appears to be no documentation or tutorials for configuring individual backup directories.

What recommendations would you give to someone considering this product?

It is highly recommended, with this Box Cloud system, you can collaborate in real-time with colleagues inside and outside your organization, regardless of the device or software, they're using. Securely link your content to the rest of your IT stack with 1,500 plus pre-built integrations, and use developer tools and APIs to extend Box to meet your organization's specific needs.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Jaxon a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Extraordinary product for the whole content.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is best for storing files, documents and sharing them with people through the allowable link, in the company world. It additionally offers a secure way to access the file. The simplest half concerning Box is, suppose I opened one document and downloaded it on the native system to update the file. Once the update is done, got to transfer it back to Box. So here I don’t need to modify the file name even if the same file continues to be there in the same location on box.

What is your favorite aspect of this product?

I like that Box contains a desktop application for mac that integrates with finder. Having the power to interact with Box as if it were a local drive on behalf of me in person makes the work flow of using Box terribly intuitive. BOX permits us to store files on a cloud server, with easy, instant access worldwide, together with support on mobile devices and desktop access. Our business account has infinite storage, therefore there’s no worry regarding running out or upgrading space. The interface is straightforward to understand, and most users adapt very quickly.

What do you dislike most about this product?

Also, no quite one person will be ready to build modifications in the same file. Suppose I’m editing one file there on Box and somebody from my team conjointly creating some changes there. Therefore the Box won’t think about the changes of both. The box will ignore the change of anyone(as per policy). That I don’t like about it.

What recommendations would you give to someone considering this product?

Take a look at the total menu of options offered with your organization’s subscription to box. There are many features and products that I didn’t even understand existed once I started using Box. . Once we upload the updated file on constant location wherever it absolutely was downloaded from, the version can be changed to new. That suggests that if recent version was one then new version of document would be 2, like this. That’s the simplest I realized concerning Box is.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Abigail M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Powerful fund-raising software.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

This software is simple to set up. And it is fundraising software. It allows receiving donations over the internet. It is a profit organization.

What is your favorite aspect of this product?

Mainly this software is used by charities, mosques, schools, and churches. It is a new and free platform that allows donors to help others over the internet. It has the best organization team as if we had problems, we simply submit a ticket through email and they get back to you generally within one hour. They also sent out surveys to clients and asked features we like can be added. Recurring donors can manage their profiles

What do you dislike most about this product?

Donor box has a login system for recurring donors, but it is not for donors who make a single gift or are regular givers. Its synchronization is time-consuming and inaccurate. It does not have some additional integrations with email tools or CRM.

What recommendations would you give to someone considering this product?

We have a nonprofit website and run fundraising projects from our side and it is a donor box that makes it super easy to set custom donation campaigns and take payments. Also, it makes easy to connect with our payment processor.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation

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