
What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Drag and Drop User Interface
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Audit Trail
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Charles K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
My Experience With Box and Why I like It
Likeliness to Recommend
What differentiates Box from other similar products?
With Box, it's easy to accelerate business processes thanks to the ability to securely access, share, and store business content such as files. It's also cloud based which is a plus
What is your favorite aspect of this product?
I like that Box is cloud based and therefore secure and Scalable. It makes content access, storage, sharing, and management easy. It's so easy to use Box It's a cost effective business solution
What do you dislike most about this product?
Zero complaints about Box. It's good software
What recommendations would you give to someone considering this product?
For business enterprise file sync and sharing, I recommend Box as it offers all amazing features that a business will need to streamline processes
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Kendra Q.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Box stores your files with confidence in the cloud
Likeliness to Recommend
What differentiates Box from other similar products?
The best software we have used for storing our company's information. It has mobile access so that no matter where I am I can have my files, documents, reports and all the office material at hand and thus speed up my work. Its electronic signature function has made my work much easier, since I can close contracts remotely.
What is your favorite aspect of this product?
It is a very organized and intuitive platform, and although it has many functions and tools, you can access it easily. It has a free version and even a free trial of all its functions. It integrates many applications and programs such as Gmail, Slack, Zoom and more, to make the work more effective.
What do you dislike most about this product?
They can improve in terms of video playback, as it is not compatible with some of the programs. And its size limit for sharing and uploading files to the cloud, is scarce in its free version. It seems to me that it is the best storage software and very secure.
What recommendations would you give to someone considering this product?
I can say that since we use Box in the office, it is much easier to access from anywhere, the information we need to carry out projects and advance tasks, which has saved us a lot of time, which has been used in other activities, so I highly recommend it.
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Victoria J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Box’ will help you think out of the Box
Likeliness to Recommend
What differentiates Box from other similar products?
The box provides a clear UI, easy integration with your OS, both free and paid versions. It is very useful if you need to share files with you, especially. As it is no small task to share with other people. It’s straightforward when you meet a client or peer using this system.
What is your favorite aspect of this product?
We have chosen Box as a backup and solution Cloud for our company business. The fact that you can browse files directly from your OS as a file folder is excellent - even though it is similar to other services now. What really stands out is the ability to edit Photoshop PSD without downloading it.
What do you dislike most about this product?
Although, the interface is simple and optimized for your seamless operating system yet, the biggest challenge to set up. There seems to be no place to set which documents you would like to make a backup copy of. Somehow, though, things are backed up amazingly. It is unclear how it works. There do not seem to be any documents or tutorials on setting up some backup folders.
What recommendations would you give to someone considering this product?
Examine the case carefully and aggressively. Box failed to meet all of its promises. Apps are not working; the system will not be synced. That is the most important function of the system, if not its intended purpose.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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