Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

annie p.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Make your workplace extra active

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

True teamwork, in my perspective, has always been the greatest significant boost in our performance. We don't have to wait for hours and a follow-up session to design a brand because we may do it during our sessions.

What is your favorite aspect of this product?

Being in a massive company, providing a home for all data needed to do our mission is useful. The files are easy to transmit and can be modified by several people simultaneously. Furthermore, given the transient nature of employment in past years, having access to records wherever we go is crucial.

What do you dislike most about this product?

If you use the free version, I think that you'll find DropBox or GDrive more useful. If you're going to buy something, a box is a great option. I'd rather want to see more options with the free version.

What recommendations would you give to someone considering this product?

It's simple to use, streamlines sharing, and actually solves all of the sharing issues. The only issue I'm experiencing is with broadband internet, and it could be related to a glitch on my end.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Altruistic

Hannah J.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Create a more productive workplace

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Working hard at a large organization, having a spot for all of the files required to fulfill our purpose is beneficial. The documents are simple to transfer and may be edited by numerous persons at the same time. Furthermore, considering the transitory type of work in recent years, it is critical to have access to data everywhere we go.

What is your favorite aspect of this product?

The most important gain in our productivity, in my opinion, has indeed been true collaboration. We don't need waiting for minutes and a follow-up conference to build a product since we can accomplish it within our meetings.

What do you dislike most about this product?

If you utilize the free app, I believe you will consider DropBox and GDrive better helpful. Box is excellent if you really are purchasing. In the free app, I'd like to see additional options.

What recommendations would you give to someone considering this product?

It's straightforward to use, simplifies sharing, and truly resolves whole of your sharing problems. The only difficulty I'm having is with internet speeds, which might be due to a problem on my side.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Gatitu M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Very Secure and Affordable

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

With Box, it's easy to increase employee productivity thanks to ease of documents and file collaboration. In addition, Box offers best security features thus ensuring protection of your business files on the cloud.

What is your favorite aspect of this product?

I like that that Box is highly secure. The tool is affordable and makes documents and file collaboration effortless. I like that Box is Scalable and affordable.

What do you dislike most about this product?

I have used Box for a long time and I can barely recall any problems.

What recommendations would you give to someone considering this product?

For al your company files security and collaboration, I recommend Box. It's affordable and easy to use. It enhances employees productivity.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

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