Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Drag and Drop User Interface

86

Electronic Signatures

86

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Audit Trail

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Carine O.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

BOX is ideal for corporate secure storage

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Today regularly used a considerable amount of data for our job, both inside and outside the company, but I used a high-capacity mailing function or a free storage facility that was difficult to access within the business. Because of these circumstances, I decided that encrypted communication was necessary, thus I invented BOX. Built for business from the ground up. An easy-to-use user interface. This basic history management system may be used by solution administrators. A cutting-edge security system. It is allowed to bring it up. After all, when it comes to working with data in the company, I prioritized the security system.

What is your favorite aspect of this product?

We had to function remotely due to the Covid pandemic, and I had previously used other services, but I routinely handled large amounts of data and found it hard to do so since the capacity quickly filled up. So I received the go-ahead and began using it. I have a company strategy, however, at this price, the unlimited capacity is extremely cost-effective and may be used without concern!

What do you dislike most about this product?

When I provide the download URL, I see that the placement on the other party's screen where the advertisement obscures the download button is not optimal. It is cumbersome to explain each step to the other party since they are unable to locate the download button. You can also examine the data in the hierarchy one by one if you double-click on the ZIP folder, but I don't understand the point because you can't download it all.

What recommendations would you give to someone considering this product?

It is now possible to securely send large amounts of data to both internal and external company members. Furthermore, because the other party may upload the data, data sharing may be conducted only through the usage of BOX, resulting in greater business efficiency. If you need to securely transmit data in a business setting, we recommend BOX. The user interface will be straightforward to use for system administrators. Even when working with enormous volumes of data, such as PSD, files may be transmitted without trouble. Because it is straightforward to communicate instructions with non-team members, instructions may be sent quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad Abdul H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collaboration on the go with Box

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Different types of file formats are supported. You can follow the history of each document. Create minutes of meetings, organize evaluations and collaborate on project projects in real time from any device.

What is your favorite aspect of this product?

The best thing I like is the security and compliance that keep your data safe from threats. A user-friendly feature that makes it very convenient for the end user.

What do you dislike most about this product?

Sometime it lags when opening large excel file.

What recommendations would you give to someone considering this product?

Very good for collaboration, should consider if needed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

Tawanda M.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Box makes collaboration with anyone a breeze

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box allows you to share files and collaborate with anyone even those outside of your organization.

What is your favorite aspect of this product?

I like the fact that it is a real-time collaboration tool and the box notes feature is my favorite.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Use Box for easier collaboration with your external stakeholders and partners

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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