Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
2% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Drag and Drop User Interface

86

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Real-Time Synchronization

85

3rd-Party Integrations

85

Large File Optimization

85

Cognitive Content Services

84

Audit Trail

84

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Box Reviews

Michael R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Best cloud storage solution

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box offers unlimited storage capabilities and backup services. Syncing is great and sharing files is also easy. Box integrates with third-party applications like Office 365 seamlessly. It has tons of features and functionality that make managing team and file an easy thing.

What is your favorite aspect of this product?

What i like about Box is that all of our important files remain securely stored in the cloud and access to the files is fast. The mobile app is easy and responsive to sue and i can edit and collaborate on documents when am away from the office. I just love that it brings efficiency to business and allows our IT staff to concentrate more on doing valuable tasks. Also sharing large files is simple and fast with colleagues.

What do you dislike most about this product?

I find Box to be a bit pricey compared to other similar products.

What recommendations would you give to someone considering this product?

I recommend Box because it is feature-rich and easy to use. It works great and the best cloud storage i have used so far. Also, it is good to keep in mind that it is pricey but worth the value of money you invest in.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Adorable and unique with file sharing and storage.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer Scarlet J.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

An excellent investment

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It is a product that is widely used throughout the organization and has allowed us to establish a fairly good organization in the different departments as well as having easy access to all our files from anywhere. As if it were little used in the Box Sync up Box Drive functions, we can manipulate the files directly in the cloud without having to download and upload them again.

What is your favorite aspect of this product?

It is a product that is widely used throughout the organization and has allowed us to establish a fairly good organization in the different departments as well as having easy access to all our files from anywhere. As if it were little used in the Box Sync up Box Drive functions, we can manipulate the files directly in the cloud without having to download and upload them again.

What do you dislike most about this product?

There are circumstantial problems which derive from specific situations within this product, for example, if you store photos in your organization, there are problems when it comes to searching by metadata since the option simply does not exist, so it is not the ideal product for this type of records. Another circumstantial detail is the occasional interruptions practically forcing the use of the website in certain periods of time.

What recommendations would you give to someone considering this product?

A simple product easy to use with good tools and with a fairly large storage not infinite oxycodone good capacity depending on the use that is going to give it this could play against here although it has good storage it is not the largest that can be obtained on the market Furthermore, its security must be taken into account, which is quite good but of course it is still vulnerable to cyber attacks.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client's Interest First
  • Transparent

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