
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Oluwatosin P.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2025
Specific and interesting
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT has a good user interface. It provides a detailed explanation of every question asked. ChatGPT is friendly and always eager to teach.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is that it saves my data once I input it and when I ask further questions, It uses that data of mine to answer and the answers are always great
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
ChatGPT is the best and I highly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

ALLEN A.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Best assistive Ai
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
GENERATIVE AI IS MORE ADVANCED, WELL TRAINED MODEL
What is your favorite aspect of this product?
Chat gpt. logo generation
What do you dislike most about this product?
Frequent downtime
What recommendations would you give to someone considering this product?
Go ahead and pay for it, it will worth it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

R PREM K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2025
Good AI software but hallucinations are there
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Verbosity
What is your favorite aspect of this product?
Upload image to get good solution
What do you dislike most about this product?
Hallucinations multiple times on common facts
What recommendations would you give to someone considering this product?
Don't rely on this for complex coding problems
Pros
- Performance Enhancing
- Enables Productivity
- Generous Negotitation
- Transparent
Please tell us why you think this review should be flagged.
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