
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

ITORO E.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2024
Great product, easy to use and customize.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGpt being the first has evolved over time and the results is always amazing
What is your favorite aspect of this product?
Assistive codes
What do you dislike most about this product?
Privacy concerns
What recommendations would you give to someone considering this product?
Use chatgpt responsible. It's makes your work fast and easy but don't allow it replace your reasoning.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Ismail Umar A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
A very great software
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
chatgpt has stand different from other Ai chatbots delivering not 100 percent but commendable services to its users and with it fast improving features and fast updates
What is your favorite aspect of this product?
I like ChatGPT for its insights into just about anything in the most elaborative manner possible, making it an all-rounded tool for learning, problem-solving, and creative brainstorming. It is great at the provision of personalized assistance by adapting to different user needs and preferences.
What do you dislike most about this product?
inability to handle and process vast amount of data
What recommendations would you give to someone considering this product?
I would recommend ChatGPT to someone looking for a versatile and efficient tool for research, learning, or brainstorming. It’s excellent for getting quick insights on a wide variety of topics and for generating creative ideas. However, users should be aware of its limitations.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Shadab K.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Intelligent AI Assistant
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The fact that you can easily integrate chatGPT using plugins and APIs makes it a very easy to use in multiple projects and Developers and end-users love it. Its backed by OpenAI's robust NLP processing capabilities.
What is your favorite aspect of this product?
ChatGPT is a versatile tool supporting multiple use cases like answering complex questions, generating creative ideas and assisting with technical problems. It handles everything with ease and the responses are very quick.
What do you dislike most about this product?
In some cases, chatGPT responds with incorrect answers that sound correct. So, you have to be careful about how and where you intend to use the responses provided by the tool.
What recommendations would you give to someone considering this product?
For someone considering ChatGPT, it’s essential to first identify the primary use case. If you need a tool for brainstorming, drafting, or general assistance, ChatGPT excels at delivering creative and context-aware solutions. However, when using it for factual or technical queries, verify its responses with trusted sources to ensure accuracy.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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