
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Dave M.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Nov 2024
Model o1 is perfect for writing PRDs
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
High performance and accuracy in coding, reasoning and writing.
What is your favorite aspect of this product?
The quality of coding answers and the quality PRDs.
What do you dislike most about this product?
Frequent outages.
What recommendations would you give to someone considering this product?
Create the right budget and get your whole team into the product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Good & steady but losing it's competitive edge.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Friendly Negotiation
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Precious E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Easy to use!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The best trained AI
What is your favorite aspect of this product?
The robustness
What do you dislike most about this product?
How it can reply too blindly on prompts.
What recommendations would you give to someone considering this product?
Best product to use as a beginner.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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