
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
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Since last award
97 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Kritika C.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Oct 2024
Enhancing ChatGPT: Suggestions for Personalization
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt differentiates itself with its conversational style, advanced language understanding, and continuous updates for a personalized user experience.
What is your favorite aspect of this product?
My favorite aspect of Chatgpt is its ability to understand context and engage in natural, flowing conversations, making interactions feel more intuitive and human-like.
What do you dislike most about this product?
What I dislike most about ChatGPT is that it sometimes struggles with maintaining context over longer conversations and can occasionally generate repetitive or off-topic responses.
What recommendations would you give to someone considering this product?
Try ChatGPT for its conversational abilities, use specific questions, and explore customization options, while being mindful of its context limitations.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Leslie B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
Chatgpt is practically my writing intern.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I have found Chatgpt to be straightforward to use, and I believe this is the case with a large percentage of other users. It has a chat interface which the average internet user is all too familiar with , from years of using regular messaging applications. The aforementioned ease of use and of course Chatgpt's very broad use case, is a unique differentiation point when compared with other generative AI ( artificial intelligence ) tools.
What is your favorite aspect of this product?
Chatgpt's spellcheck and grammatical capability is my favorite aspect of this product. As far as I am concerned, Chatgpt has always been accurate with identifying mistakes in spellings and grammatical lapses as well. This has saved I and my teammates critical time and even resources , as our human editors rarely have to spellcheck or identify grammatical errors in marketing contents generated at my department.
What do you dislike most about this product?
In the early days of my utilizing Chatgpt , it was prone to hallucinations. This has been fixed and at this moment, Chatgpt gets the job done for me , just with a little supervision.
What recommendations would you give to someone considering this product?
As a writing assistant, Chatgpt is a no-brainer and I believe this to be the case with a lot of other professionals. I will recommend this software to professionals in the marketing department, as it can help improve the quality of marketing contents , while also identifying potential areas of improvements. Within the context of a marketing department, Chatgpt can be used for advanced data analysis , A/B testing and as an engagement prompt.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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TRISTAN L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
BEST GENERATIVE AI!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its conversational ability and versatility across a wide range of tasks, from answering questions to drafting documents or creating code. It’s designed to be user-friendly, adaptable, and provides creative suggestions, which makes it ideal for both casual and professional use. The integration of various plugins and functions enhances its utility even further.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its versatility; it can support users across tasks such as brainstorming, coding, and general research, adapting to the level of assistance needed. This makes it an excellent tool for boosting productivity in different fields.
What do you dislike most about this product?
The main drawback is that ChatGPT occasionally provides inaccurate or outdated information. This requires users to verify responses independently, especially when using it for specialized fields that need precision.
What recommendations would you give to someone considering this product?
ChatGPT is ideal if you need an all-purpose AI assistant for brainstorming, content creation, or coding support. I recommend testing it thoroughly with your specific tasks and double-checking any factual information to ensure accuracy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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