
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Amarachi O.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
Fantastic Product. Features don't disappoint.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is great at having natural conversations, answering questions, helping with tasks, and staying updated, making it more useful than many other AI chatbots.
What is your favorite aspect of this product?
I appreciate how ChatGPT enhances learning and patient care by providing quick access to medical information, assisting with research, and creating interactive educational materials for students.đ
What do you dislike most about this product?
One challenge with ChatGPT is it's lack of real-time memory across sessions, making it harder to track ongoing research, patient case discussions, or lecture planning over time.
What recommendations would you give to someone considering this product?
Try out all the features, use it for learning and work, but always double-check important information, especially for medical or teaching purposes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Samuel O.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2025
A very fantastic product
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its AI is more refined and accurate than others.
What is your favorite aspect of this product?
The fact that I can confidently use it as a writing and coding assistant
What do you dislike most about this product?
The more task or more complex the prompt seems the stupider it gets
What recommendations would you give to someone considering this product?
I'd suggest you get this product immediately
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Adnan C.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2025
Ai feature of assisting -Chatgpt
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt helps in assisting in creating financial and cash flow models and summarizing market trends in finance category
What is your favorite aspect of this product?
Unlike other AI , i like chatgpt as it provide quick answers and saves my time in searching content and create any report with anytime availability.
What do you dislike most about this product?
Chatgpt is good to use but it doesnt give real tome information and give info related to past data which i feel will get outdated soon.
What recommendations would you give to someone considering this product?
ChatGPT supports multiple languages and is particularly helpful in the translations of data .Chatgpt makes response more relavant and accurate to our ask.
Pros
- Unique Features
- Effective Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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