
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Ebad U.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
ChatGPT is my personal assistant
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It has all the features, I do grammar check, proofreading but roleplay sets CHatGPT a part from other similar products
What is your favorite aspect of this product?
Roleplay is my favorite aspect of ChatGPT.
What do you dislike most about this product?
The content created by ChatGPT is lengthy and lack human like approach.
What recommendations would you give to someone considering this product?
Make content human like and try to find reliable sources from internet when brainstorming
Pros
- Enables Productivity
- Unique Features
- Caring
- Saves Time
Please tell us why you think this review should be flagged.

Jennifer S.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2024
The One Product We Cannot Live Without
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The extensive features of the ChatGPT 4 are so all inclusive and extensive, we rely heavily on it for everything from copywriting to design to coding. We have found such an extensive list of features in the included list of GPTs that encompass research, analysis, coding, programming, writing, design and even contract drafts. It is the all-inclusive unicorn of AI.
What is your favorite aspect of this product?
The rapid deployment of marketing programs, Python script, webpages, productivity, Logos and graphics and copy for newsletters and organizational literature for a mindblowingly low price is just unfathomable. We are so inspired by the features, we utilize Team Workspace so all can use its features.
What do you dislike most about this product?
Because it is OpenAI, naturally security threat and privacy cannot be ignored. This is easily circumvented by avoiding any proprietary or protected information being used or referenced in the product. It also can generate incorrect answers. Again, this is to be expected, and work must always be double checked. It still cuts costs and time. Use wisely and with caution.
What recommendations would you give to someone considering this product?
As mentioned before, use this wisely and be aware of benefits and risks. Research and be well-trained on a deep dive in proper commands to dial down output by asking for things very specifically. Additionally, research and learn the best ways to "train" AI to customize its voice and output for your needs. Leverage it wherever possible and use it to streamline or reduce time on projects but preserve the security of any PPI, algorithms, proprietary and protected information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harshit A.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
One of the Best AI LLM ChatBot till now!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT provides a lot of unique features and it keeps on improving itself. Things which differentiates it from others are the amt of tokens it accepts and the length of response it provides, responses are to the point and proper as compared to other AI chatbots which are not even capable of understanding question properly, it can understand as well as provide response in multiple languages.
What is your favorite aspect of this product?
I really likes the way it provides response to questions in whatever language you're asking it looks too real. It is capable of problem solving in programming and also provides really nice explanations as well.
What do you dislike most about this product?
There is nothing which I dislikes about it as it keeps on improving itself.
What recommendations would you give to someone considering this product?
If someone wants to purchase pro plan of ChatGPT then I will say it will not be that much useful to you if you are only going for better chatting responses as your main purpose.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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