
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Nabin P.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Realistic images and codes that always compile
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT produces far better code, texts, and images than any other GPT model in the market
What is your favorite aspect of this product?
It's not costly and supercharges our team to deliver better products in a short time
What do you dislike most about this product?
It's good, maybe if they could open-source the model.
What recommendations would you give to someone considering this product?
It's a new tool that every business and individual must use to compete in coming years
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2024
Free, easy-to-use software that streamlines work!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Jamie C.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Dec 2023
My preferred generative AI platform.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Unlike most other generative AI platforms which we have trialed at my company, Chatgpt is able to maintain context in the course of a conversation. This makes Chatgpt's response to be more dynamic , realistic and ideal for chat-based interactions , which is how we have mainly made use of the Chatgpt platform.
What is your favorite aspect of this product?
Chatgpt is able to personalize conversations and my department has found this handy for our Chatgpt powered chatbots. The ability of Chatgpt to personalize conversations, makes it very ideal for the ambiguous and open ended nature of chat queries with customers.
What do you dislike most about this product?
Chatgpt comes with potential privacy and security concerns. This has meant that my department has always had to verify every content generated or semi-generated using Chatgpt, to ensure that the content does comply with local privacy regulations.
What recommendations would you give to someone considering this product?
Important for prospective teams seeking to adopt Chatgpt to set clear objectives of what they seek to achieve by using this generative AI platform and then identify the strongpoints and limitations of Chatgpt.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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