
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Ayomide L.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2025
Extremely enjoyable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Speed and quality
What is your favorite aspect of this product?
Speed and quality
What do you dislike most about this product?
Language translator
What recommendations would you give to someone considering this product?
They can do better with language use
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Mario P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Impressive AI tool with room for growth
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its natural conversational tone and ability to handle a wide range of topics seamlessly. It’s intuitive to use, even for non-technical users and offers features like memory retention and integration with tools that make it versatile for both casual and professional needs. Additionally, its consistent updates and responsiveness to user feedback help it stay ahead of many alternatives.
What is your favorite aspect of this product?
My favorite aspect is how natural and engaging the conversations feel. It’s incredibly versatile, whether I need help brainstorming ideas, solving technical problems, or even just having a casual chat. The way it adapts to different topics and writing styles is really impressive.
What do you dislike most about this product?
The occasional lack of precision when dealing with complex or highly technical topics. Sometimes the responses can be too general or require additional clarification, which can slow things down. It would be great if it had a way to handle those situations more effectively.
What recommendations would you give to someone considering this product?
I’d recommend thinking about how you’ll use it—whether it’s for casual conversations, work, or something more specific. Start with a clear idea of what you want, as it’s incredibly versatile but shines best when you give it clear prompts. Also, don’t be afraid to explore its features, like integrating with tools or plugins, as they can make it even more useful. Lastly, be patient with it; while it’s great, sometimes it may need a bit of guidance to give you exactly what you’re looking for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Maite P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Artificial Intelligence Software recommended
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT has the ability to understand the context of the conversation, its ability to generate personalized responses and its easy to use interface. These features distinguish it from other similar programs by offering more accurate results tailored to the specific needs of each user, plus it opened the door to other similar systems.
What is your favorite aspect of this product?
I like to use ChatGPT to improve internal and external communication. This software addresses business problems such as automating responses to frequent queries, generating creative content and improving the customer experience through more human interactions including the creation of intelligent chatbots, writing persuasive emails and optimizing advertising messages.
What do you dislike most about this product?
Limiting the length of generated texts
What recommendations would you give to someone considering this product?
ChatGPT is a powerful and versatile tool that offers innovative solutions to improve business communication. With its unique contextual understanding and personalized response generation capabilities, it is a solid choice for organizations looking to optimize their communication processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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