
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Performance Enhancing
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Content Summarization
Grammar and Spellcheck
Translation
Data Analysis
Content Editor
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Aina I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2025
simplistic generative AI tool to use.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
As it concerns, generative AI tools, Chatgpt is top on the list from my experience, in terms of how broad its use case is . This is the reason why I utilize Chatgpt when I could be using any other generative AI tool.
What is your favorite aspect of this product?
Using Chatgpt is almost like having a conversation with a mate. It is more or less similar to having a polite conversation with a workmate. I can even correct Chatgpt on responses and it immediately is able to accept its errors and make immediate amends to the content it provides. This simplicity of use is just lovely and is at the base of my love for chatgpt.
What do you dislike most about this product?
There is the question of source and trust when it concerns Chatgpt. At present, when Chatgpt provides me with responses, it doesn't offer its sources. This makes it pertinent to do extra research and verifications around whatever content or data provided me by Chatgpt. This of course, means I need to expend extra time to do my work.
What recommendations would you give to someone considering this product?
The vast nature of the usecases which Chatgpt currently covers, makes it a tool to at least consider for marketing professionals like myself. I strongly recommend it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Sandeep S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fantastic Website and easy to use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Features, reliability, unique response, correct implementation, right code, multilingual and many more features.
What is your favorite aspect of this product?
Unique response and formative result which is my favorite part
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Go with this product it is amazing and it will surely increase your productivity and your thinking process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Ayomide L.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2025
Extremely enjoyable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Speed and quality
What is your favorite aspect of this product?
Speed and quality
What do you dislike most about this product?
Language translator
What recommendations would you give to someone considering this product?
They can do better with language use
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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