ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10
Category
ChatGPT
8.9 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Content Creation and Optimization category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 82

Content Summarization

87

Artificial Intelligence and Natural Language Processing

87

Grammar and Spellcheck

86

Translation

83

Content Editor

81

Data Analysis

81

Customization

81

Search Engine Optimization

79

Data Protection and Security

78

Social Media Integration

73

Text-To-Image

72

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Business Value Created

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

84

Quality of Features

83

Breadth of Features

81

Ease of IT Administration

80

Ease of Customization

79

Availability and Quality of Training

79

Ease of Data Integration

79

Vendor Support

75

ChatGPT Reviews

TRISTAN L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

BEST GENERATIVE AI!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out for its conversational ability and versatility across a wide range of tasks, from answering questions to drafting documents or creating code. It’s designed to be user-friendly, adaptable, and provides creative suggestions, which makes it ideal for both casual and professional use. The integration of various plugins and functions enhances its utility even further.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility; it can support users across tasks such as brainstorming, coding, and general research, adapting to the level of assistance needed. This makes it an excellent tool for boosting productivity in different fields.

What do you dislike most about this product?

The main drawback is that ChatGPT occasionally provides inaccurate or outdated information. This requires users to verify responses independently, especially when using it for specialized fields that need precision.

What recommendations would you give to someone considering this product?

ChatGPT is ideal if you need an all-purpose AI assistant for brainstorming, content creation, or coding support. I recommend testing it thoroughly with your specific tasks and double-checking any factual information to ensure accuracy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dimple A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great AI with advance features

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out for its conversational depth, context awareness, and user-friendly interface.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its ability to engage in natural, flowing conversations that feel intuitive and human-like.

What do you dislike most about this product?

The main downside of ChatGPT is that it can occasionally provide inaccurate or outdated information, requiring users to verify facts.

What recommendations would you give to someone considering this product?

Start by exploring its capabilities with different topics, use clear and specific prompts for better responses, and always double-check important information.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Anjali A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

All in one solution

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGpt is an amazing interacting tool as compared to other products

What is your favorite aspect of this product?

It has an easy user interface, it's not a complicate tool, anyone can use it

What do you dislike most about this product?

There's nothing to dislike

What recommendations would you give to someone considering this product?

People can use this tool for any kind of information, queries and all

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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