ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10
Category
ChatGPT
8.9 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Content Creation and Optimization category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 82

Content Summarization

87

Artificial Intelligence and Natural Language Processing

87

Grammar and Spellcheck

86

Translation

83

Content Editor

81

Data Analysis

81

Customization

81

Search Engine Optimization

79

Data Protection and Security

78

Social Media Integration

73

Text-To-Image

72

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

87

Business Value Created

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

84

Quality of Features

83

Breadth of Features

81

Ease of IT Administration

80

Ease of Customization

79

Availability and Quality of Training

79

Ease of Data Integration

79

Vendor Support

75

ChatGPT Reviews

Evan F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Embrace the future!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

If you recognize that AI is not going to take your job from you, but that those who utilize AI will, you're on your way to understanding. ChatGPT offers valuable creation aide but you still have to know what you're telling it.

What is your favorite aspect of this product?

Unlimited content creation and idea sharing. The more (and better) you prompt, the more you get out of it.

What do you dislike most about this product?

Would like more 3rd party vendor options to try out, but that's it.

What recommendations would you give to someone considering this product?

Be ready to move yourself forward, and don't be afraid. It's not a parlor trick.....if you use ChatGPT to your advantage, you can get ahead and embrace the future of work.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Saves Time

Dixit R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Problem solver

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

As it has been trained in large amount of dataset so it is more accurate compared to other's.

What is your favorite aspect of this product?

Most of the time it gives right solution,

What do you dislike most about this product?

It is not capable of reading big paragraph.

What recommendations would you give to someone considering this product?

You must consider this product as this is the best in market as compared to others in comparison of accuracy and also in comparison of pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Garvis G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

an adaptable ai friend.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

chatgpt stands out because it can be used for a wide range of tasks, from planning to relaxed chats.

What is your favorite aspect of this product?

answers that make sense quickly and on a variety of subjects. very good at coming up with writing and ideas for marketing, speeches, and fixing problems.

What do you dislike most about this product?

it doesn't have up-to-date information and sometimes gives wrong or strange answers.

What recommendations would you give to someone considering this product?

it's perfect for people who need a flexible, responsive tool for coming up with ideas and writing content, but make sure you check important facts first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Less Performance Enhancing

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