
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Summarization
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Translation
Content Editor
Data Analysis
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Also Featured in...
ChatGPT Reviews
Nisha S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
ChatGPT: Accuracy and Reliability
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT apart from other similar products is its impressive accuracy. It consistently provides precise and reliable responses, making it a standout choice.
What is your favorite aspect of this product?
ChatGPT is an amazing tool that helps with everyday tasks. It can create captions, write code and text, and even solve Excel problems. It's truly incredible if you know how to ask the right questions!
What do you dislike most about this product?
Sometimes the information given by ChatGPT is outdated.
What recommendations would you give to someone considering this product?
ChatGPT has all the solutions to daily life problems. ChatGPT understands prompts very easily and delivers better result
Pros
- Performance Enhancing
- Trustworthy
- Fair
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.

Harsh G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2025
ChatGPT is real life saver for students
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT responds to my all sort of problems and questions providing accurate and in-depth explanation to the problem.
What is your favorite aspect of this product?
ChatGPT give a way to generate codes and tell in depth method and solutions in very easy way that we can understand any solution in one way go.
What do you dislike most about this product?
ChatGPT provides me outdated or useless solutions which term undefined and false information which give me inaccurate result in some situations.
What recommendations would you give to someone considering this product?
ChatGPT is time convenient and really a stress reducer for everyone by providing in-depth and accurate answer with reasoning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Olayinka O.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Feb 2025
Awesome product, but pricey
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's ability to give it generate human like responses
What is your favorite aspect of this product?
Still it's human-like responses
What do you dislike most about this product?
Unable to access the internet Data is from September 2021
What recommendations would you give to someone considering this product?
A good software, you have to be specific and be as detailed as possible with your prompt
Pros
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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