
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Summarization
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Translation
Content Editor
Data Analysis
Customization
Search Engine Optimization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Vendor Support
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ChatGPT Reviews

Aryan Priyansh D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
User-friendly Interface
What is your favorite aspect of this product?
Effectiveness
What do you dislike most about this product?
Pricing is bit higher
What recommendations would you give to someone considering this product?
The product is great
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Bob K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2025
Enhances Productivity but Algorithm is Biased!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's ability to remember exactly how the chat began has influenced by stay with using CHATGPT. It can understand changing needs of the person behind the keyboard as you progress through and even sometimes go ahead of thoughts especially in email writing.
What is your favorite aspect of this product?
It's ability to integrate with developer toolkits like React and other Javascript frameworks. As someone with some background in Software Engineering, I highly enjoy this feature even during email marketing which is my current job.
What do you dislike most about this product?
The algorithmic bias especially against African culture and wisdom. Additionally, images are not yet very clear as sometimes they are wrongly spelt.
What recommendations would you give to someone considering this product?
Ensure you doublecheck your information especially if it is focused on African literature and wisdom.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.

Alioha I.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2025
I love ChatGPT. It has made my life easier.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I wouldn't know. I use ChatGPT all the time.
What is your favorite aspect of this product?
As an IT professional and trainer, ChatGPT has significantly simplified my workflow, particularly in interpreting complex code. It has become an indispensable tool in my daily life, assisting me with everything from coding and content creation to brainstorming and refining ideas. ChatGPT’s versatility and accessibility have made it an essential part of my routine, empowering me to be more productive and creative in my professional and personal endeavors.
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
The greatest advantage you can gain is learning to fully utilize the wide range of functions ChatGPT offers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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