What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Continually Improving Product
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Content Summarization
Grammar and Spellcheck
Translation
Data Analysis
Content Editor
Search Engine Optimization
Customization
Data Protection and Security
Social Media Integration
Text-To-Image
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
Ezealisiobi C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
easy to use app, i love it
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT as an artificial intelligence app stands out with its natural, context-aware conversation flow, adaptability to user tone, and a balance between creative and precise responses.
What is your favorite aspect of this product?
i love the adaptability to user tone and speed to provide solutions
What do you dislike most about this product?
can sometimes be overly cautious or lack real-time awareness without web access, which can make certain responses less precise or outdated.
What recommendations would you give to someone considering this product?
I recommend they define their primary use case (e.g., brainstorming, coding, writing, research), experiment with different prompts to get the best results, and take advantage of follow-up questions to refine responses.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Chukwudi U.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2025
Easy to use, I love it.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I think ChatGPT stands out because of its advanced language understanding, versatile tool integrations and strong context retention.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT would be that it has the ability to generate high-quality, context-aware responses that adapt to a wide range of professional and creative needs.
What do you dislike most about this product?
The one limitation of ChatGPT is that it doesn't have real-time memory across sessions, so it cannot recall previous conversations unless when reminded.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, properly utilize its potential by using detailed prompts maximizing and leveraging its tool integrations, and experimenting with different applications to fit your workflow.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Oghenekevwe O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
It helps make my work a little easier
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is conversational at best, plus the pro features are amazing. It just help my ideation process better.
What is your favorite aspect of this product?
The multiple ideas feature. Where Chat gives multiple variations of the answer you are trying to derive and then you get to choose.
What do you dislike most about this product?
It can't search for current details when I ask it to.
What recommendations would you give to someone considering this product?
Absolutely good product for creation and ideation. You definitely want to try it. Plus, it's conversational too.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
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