
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
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ChatGPT Reviews

Keenan M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Capable AI with many different functionalities
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is open source and available to all to use
What is your favorite aspect of this product?
It's open source and can be developed into any application
What do you dislike most about this product?
It's powerful usecases in a world of cyber crime
What recommendations would you give to someone considering this product?
Give it a chance and it might surprise you
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Saves Time
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Samuel O.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2025
A very fantastic product
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its AI is more refined and accurate than others.
What is your favorite aspect of this product?
The fact that I can confidently use it as a writing and coding assistant
What do you dislike most about this product?
The more task or more complex the prompt seems the stupider it gets
What recommendations would you give to someone considering this product?
I'd suggest you get this product immediately
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Celia Mary A.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Effective, easy to use product..
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is more effective, user friendly, regains the previous content.
What is your favorite aspect of this product?
It is easy to use.
What do you dislike most about this product?
Don't have any dislike so far.
What recommendations would you give to someone considering this product?
It mitigates the time spent on unproductive internet searches.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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