
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

chitranshu k.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
The Ultimate ChatGPT Review
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is able to remember past conversations that allowing it to offer more personalized responses and keep track of long-term projects
What is your favorite aspect of this product?
My favourite aspect of ChatGPT is its versatility, whether for work, problem-solving, or casual chats, it adapts to your needs. And it constantly improves, offering more accurate and relevant responses with each update.
What do you dislike most about this product?
One downside of ChatGPT is its lack of real-time information and potential inaccuracies on niche topics.
What recommendations would you give to someone considering this product?
ChatGPT is continually improving, so you can expect more accurate responses as time goes on.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Gulsan P.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2025
Seamless Content and Support Solution
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Quick access to information on any topic, ideal for digital marketers. Powerful tool for generating high-quality content effortlessly.
What is your favorite aspect of this product?
Instant customer support replies. Easy to use with seamless integration.
What do you dislike most about this product?
Limited free version restricts features and answers. Inaccurate information on certain topics; not fully reliable.
What recommendations would you give to someone considering this product?
Instant and responsive customer support for a smooth experience. Easy integration and frequent usability make it highly efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Oreofe A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Ease of use but not 100% there yet.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The pioneering pace in the field, seeing as they had the edge in terms of early adoption and implementation.
What is your favorite aspect of this product?
The product is overall solid, and I believe my favorite is the easy API implementation for a good library of languages and software.
What do you dislike most about this product?
Nothing really, but like most tools, there's still room for improvement, and I know in the near future the perfect AI would be made available.
What recommendations would you give to someone considering this product?
I would highly recommend ChatGPT, for a number of reasons but majorly for how easily it integrates into solutions.
Pros
- Trustworthy
- Client Friendly Policies
- Client's Interest First
- Transparent
Please tell us why you think this review should be flagged.
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