
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

Favour J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Amazing product
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Easy to use integration
What is your favorite aspect of this product?
Code generation
What do you dislike most about this product?
Sometimes it goes off point
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
All right, but other products are in pursuit.
Likeliness to Recommend
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Fair
Cons
- Less Reliable
- Vendor Friendly Policies
- Less Transparent
Please tell us why you think this review should be flagged.

Amarachi O.
- Role: Public Sector
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
Fantastic Product. Features don't disappoint.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is great at having natural conversations, answering questions, helping with tasks, and staying updated, making it more useful than many other AI chatbots.
What is your favorite aspect of this product?
I appreciate how ChatGPT enhances learning and patient care by providing quick access to medical information, assisting with research, and creating interactive educational materials for students.😊
What do you dislike most about this product?
One challenge with ChatGPT is it's lack of real-time memory across sessions, making it harder to track ongoing research, patient case discussions, or lecture planning over time.
What recommendations would you give to someone considering this product?
Try out all the features, use it for learning and work, but always double-check important information, especially for medical or teaching purposes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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