
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

Zeel P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Cool product to use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I have tried other products but I found that OpenAI is better in content related tasks
What is your favorite aspect of this product?
Content generation, understanding relationships between data, etc
What do you dislike most about this product?
I feel for coding related task there is a chance to get more matured
What recommendations would you give to someone considering this product?
It is definitely a good product to enhance productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nizamudeen S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2024
Powerful and intuitive, but room for growth.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its user-friendly interface, adaptability, versatile functionality across tasks, and integration capabilities for enhanced productivity.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its versatility—it can assist with everything from answering complex questions and generating creative content to debugging code and offering personalized solutions.
What do you dislike most about this product?
What I dislike most about ChatGPT is its occasional limitations in retaining long-term context and providing nuanced answers in highly specific or niche domains. Not creating logos/images as per instructions. Lacking in Website and Mobile App Screen designs.
What recommendations would you give to someone considering this product?
For someone considering ChatGPT, I’d recommend exploring its versatility for tasks like content creation, problem-solving, and learning. Start with a clear understanding of its capabilities and limitations, and consider your specific needs to determine if its features align well with your goals.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Adriel O.
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2024
AI leader, no doubt. But it could be greater.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its voice modes, multilingual, are unmatched.
What is your favorite aspect of this product?
Voice modes, canvas, deep search, web search, and personalized GPTs.
What do you dislike most about this product?
Limitation of requests per LLMs while paying a subscription, only 20 on search, seems low... Advanced voice mode was promised, and I waited 4 months for it. Memory was useful, but low window of context.
What recommendations would you give to someone considering this product?
Decide on why you will use it, but premium is a must. Unfortunately, you have limited uses per model, so don't waste them on stupid easy prompts.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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