
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceChatGPT Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ChatGPT.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews

Keshav G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Fantastic everyday tool
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
it's uniqueness to solve any problem that requires text- one doesn't need to google and find.
What is your favorite aspect of this product?
it helps me in content generation, finds solution to all answers, helps me in my assignments. so it is time saving and accurate most of the time. it has been a new revolution in my life, it has easened my life very much.
What do you dislike most about this product?
It's pricing, i don't understand why have they kept pricing here it should be free like google and also image generation features should be there and also the avtar thing it is weird. Also, it is unable to generate very long texts as it has limit. Plus, the thing that disappoints me the most it does not produce accurate results for coding and mathematics questions.
What recommendations would you give to someone considering this product?
Remove pricing and make all features free of cost like bard, include image generation, product accurate results for questions asked.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Caring
Cons
- Less Productive
- Under Delivered
Please tell us why you think this review should be flagged.

Matthew C.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Top 5 in terms of AI market dominance!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It was the first as well as it still leads in being used for rapid prototyping!
What is your favorite aspect of this product?
Chat completion is still the greatest win of this product as it coupled with prompt engineering does remarkably well and only a handful of cases in the proprietary space would require additional things like fine-tuning, etc.
What do you dislike most about this product?
It's so expensive! It's getting to be much worse from a price point which has led people to going elsewhere.
What recommendations would you give to someone considering this product?
There's a free version which functions pretty well for about 50% of all use cases so start there! When you're getting into the development of agentic workflows and others that's when the cost really eats at you!
Pros
- Enables Productivity
- Performance Enhancing
- Reliable
- Security Protects
Cons
- Commodity Features
Please tell us why you think this review should be flagged.

Arnaldo Ariel A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Easy to use but sometimes inaccurate answers.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The ease of use and availability of features. The continuous improving.
What is your favorite aspect of this product?
Quick and easy to use.
What do you dislike most about this product?
Sometimes it doesn't give accurate replies.
What recommendations would you give to someone considering this product?
Use it and it will improve your productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
