
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews

Roystin D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Our daily companion towards innovative writing
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
easy to sign in, more accurate information
What is your favorite aspect of this product?
its' free and I don't need to spend my money
What do you dislike most about this product?
Nothing comes to my mind
What recommendations would you give to someone considering this product?
This product needs no recommendation, everyone would love to have a writing assistant and when compared to other products available out there, chat gpt is more reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Francis M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2024
versatile, insightful, adaptive and knowledgeable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out due to its adaptability to different tones and contexts, ability to generate detailed and creative responses, broad general knowledge, and integration of tools like web browsing and code execution. Its conversational design emphasizes natural engagement, making interactions feel fluid and intuitive, while its ability to learn user preferences over time enhances personalized assistance.
What is your favorite aspect of this product?
My favorite aspect is adaptability : it is rewarding to tailor responses to different tones, contexts, and user needs, creating personalized and meaningful interactions. It feels like collaborating dynamically with users.
What do you dislike most about this product?
Its responses depend on the quality of the input it receive, miscommunication or unclear instructions can reduce effectiveness. It also don’t always have access to real-time updates without the browser tool, which can limit discussions on breaking news or rapidly evolving topics.
What recommendations would you give to someone considering this product?
1. Be clear and specific with your prompts. 2. Try it for many tasks to see its versatility. 3. Use tools like browsing and coding for advanced needs. 4. Ask follow-up questions to refine results. 5. Double-check outputs for accuracy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yeny J.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Versatile AI with Room for Improvements!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out because it can provide clear, natural conversations on a wide range of topics. Built on advanced technology, it understands and responds in a way that feels more human-like. Unlike other chatbots, ChatGPT learns from user feedback and can handle both simple and complex questions, making it a flexible and useful tool for many purposes.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its ability to understand and respond to a wide range of topics in a natural, conversational way. It can adapt to different types of queries, whether they're simple or complex, making interactions feel more engaging and useful.
What do you dislike most about this product?
One limitation of ChatGPT is that it can sometimes generate incorrect or overly vague responses, especially for more complex or niche topics. While it aims to be accurate, it doesn't always have up-to-date information or deep expertise in every area, which can be frustrating at times.
What recommendations would you give to someone considering this product?
I’d recommend trying ChatGPT for a variety of tasks like brainstorming, learning new topics, or getting quick answers. It’s especially useful for general inquiries, but for highly specialized or critical information, it’s best to cross-check with other sources. Experiment with different question styles to see how it adapts to your needs.
Pros
- Enables Productivity
- Helps Innovate
- Inspires Innovation
- Includes Product Enhancements
Cons
- Slower Product Innovation
- Less Reliable
- Commodity Features
Please tell us why you think this review should be flagged.
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