ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Samson M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out through its blend of versatility, user-friendliness, advanced contextual understanding, and ongoing innovation. It caters to both casual users and professionals by balancing accessibility with powerful capabilities, while its ethical and transparent design ensures a safe and reliable user experience.

What is your favorite aspect of this product?

One aspect of ChatGPT i appreciate is its versatility. It can adapt to a wide range of tasks, such as answering questions, assisting with creative writing, providing technical help, brainstorming ideas, and even holding casual conversations.

What do you dislike most about this product?

The product is not able to generate image directly.

What recommendations would you give to someone considering this product?

Highly recommended.

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Client Friendly Policies

Stephen G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and fast replies

Likeliness to Recommend

7 /10

What differentiates ChatGPT from other similar products?

Great indepth research for prompts

What is your favorite aspect of this product?

Continuation of replies during prompts

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Great when doing research

Pros

  • Effective Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product for AI use-case

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT is very easy to use, and everybody finds it easy to use the application.

What is your favorite aspect of this product?

Response and follow-up prompt learning is good and efficient.

What do you dislike most about this product?

Due to compliance policy, this wouldn't be integrated with all the applications to protect critical data.

What recommendations would you give to someone considering this product?

ChatGPT is one of the best AI product in the market and for all the use case, this can be used for AI requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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