ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Camilo A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best LLM in the market period!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Its kinda similar to other solutions on the market, but its clear that this one is the best. best accuracy, best results, and its launching new functions so fast that its event difficult to keep track of them.

What is your favorite aspect of this product?

It works really well, it allows everyone in my team to be more productive, and also skip a lot of questions that they can now self respond.

What do you dislike most about this product?

There have been scenarios where we want to use it to extract info of prerecorded videos and it does not allow us to that

What recommendations would you give to someone considering this product?

Buy it, it's worth every penny, if you want to test, test it out in the free version and see how good it behaves.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Fabio S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Versatile, constantly learning and great precision

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ability to generate natural texts, versatility, ease of use.

What is your favorite aspect of this product?

the versatility, ease of use, and versatility is what I love about Chatgpt

What do you dislike most about this product?

A certain "Q" of bias, lacks a little in precision

What recommendations would you give to someone considering this product?

Do several tests on the free version, check the accuracy of the information and use it as an assistant not as a single source

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Altruistic

Prashant V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Powerful AI but needs more customization.

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

a unique blend of conversational AI and multi-functional capabilities

What is your favorite aspect of this product?

ability to handle a wide range of tasks, from answering queries to code generations and creative content creations

What do you dislike most about this product?

its performance can sometimes be inconsistent with domain specific tasks

What recommendations would you give to someone considering this product?

if you are looking for a versatile tools that can assist with various tasks from writing to coding, ChatGPT is a great choice.

Pros

  • Continually Improving Product
  • Client's Interest First
  • Security Protects
  • Performance Enhancing

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