ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Thakgalo S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

fantastic and easy-to-use product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Ability to interpret information from images, and ability to write code with minimal errors.

What is your favorite aspect of this product?

Ability to comment or explain a block or line of code. I find this functionality useful when working on modernising old software.

What do you dislike most about this product?

Inability to remember the user's tone and it loses context after a lengthy chat.

What recommendations would you give to someone considering this product?

make sure to have someone knowledgeable to review ChatGPT's output before you finalise that output for professional use.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Rasool M.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

BETTER ACCURACY

What is your favorite aspect of this product?

summarization works really good

What do you dislike most about this product?

file integration is bad

What recommendations would you give to someone considering this product?

I highly recommend for daily tasks

Pros

  • Saves Time
  • Caring
  • Respectful
  • Efficient Service

Danilo F.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Accelerate your productivity with ChatGPT

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Ease and assertiveness of codes

What is your favorite aspect of this product?

The accuracy with which the tool delivers results

What do you dislike most about this product?

The limitation in the free version could increase the number of responses for those using this version

What recommendations would you give to someone considering this product?

For those who use it a lot, I recommend the paid version, as you can enjoy more features, such as pasting images, voice and other more features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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