ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

ALLEN A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Best assistive Ai

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

GENERATIVE AI IS MORE ADVANCED, WELL TRAINED MODEL

What is your favorite aspect of this product?

Chat gpt. logo generation

What do you dislike most about this product?

Frequent downtime

What recommendations would you give to someone considering this product?

Go ahead and pay for it, it will worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

R PREM K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Good AI software but hallucinations are there

Likeliness to Recommend

7 /10

What differentiates ChatGPT from other similar products?

Verbosity

What is your favorite aspect of this product?

Upload image to get good solution

What do you dislike most about this product?

Hallucinations multiple times on common facts

What recommendations would you give to someone considering this product?

Don't rely on this for complex coding problems

Pros

  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation
  • Transparent

Prashant S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

ChatGPT: Accurate and Precise

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

Human-like responses, versatile usage. Almost all documents it can prepare with in no time

What is your favorite aspect of this product?

Very helpful for assisting with coding and scripting. Finding bug in code. Helps in optimising code

What do you dislike most about this product?

Nothing yet. totally perfect for me

What recommendations would you give to someone considering this product?

Responses are very accurate and provided information is very precise

Pros

  • Saves Time
  • Respectful
  • Acts with Integrity
  • Transparent

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