
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
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ChatGPT Reviews

Matthew C.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Top 5 in terms of AI market dominance!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It was the first as well as it still leads in being used for rapid prototyping!
What is your favorite aspect of this product?
Chat completion is still the greatest win of this product as it coupled with prompt engineering does remarkably well and only a handful of cases in the proprietary space would require additional things like fine-tuning, etc.
What do you dislike most about this product?
It's so expensive! It's getting to be much worse from a price point which has led people to going elsewhere.
What recommendations would you give to someone considering this product?
There's a free version which functions pretty well for about 50% of all use cases so start there! When you're getting into the development of agentic workflows and others that's when the cost really eats at you!
Pros
- Enables Productivity
- Performance Enhancing
- Reliable
- Security Protects
Cons
- Commodity Features
Please tell us why you think this review should be flagged.

Arnaldo Ariel A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Easy to use but sometimes inaccurate answers.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The ease of use and availability of features. The continuous improving.
What is your favorite aspect of this product?
Quick and easy to use.
What do you dislike most about this product?
Sometimes it doesn't give accurate replies.
What recommendations would you give to someone considering this product?
Use it and it will improve your productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Roystin D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Our daily companion towards innovative writing
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
easy to sign in, more accurate information
What is your favorite aspect of this product?
its' free and I don't need to spend my money
What do you dislike most about this product?
Nothing comes to my mind
What recommendations would you give to someone considering this product?
This product needs no recommendation, everyone would love to have a writing assistant and when compared to other products available out there, chat gpt is more reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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