
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

Hariharan S.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Highly versatile and Powerful
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
1. Versatile Use Cases 2. Seamless Integration 3. Accessibility 4. Context Awareness 5. Constant Evolution 6. Multi Model Capabilities
What is your favorite aspect of this product?
One of the most impressive aspects of ChatGPT is its versatility. It adapts to a wide range of tasks, such as answering questions, coding, brainstorming ideas, generating creative content, and even providing personalized assistance. This flexibility, combined with its ability to integrate tools like real-time browsing or code execution, makes it an incredibly powerful assistant for both personal and professional use.
What do you dislike most about this product?
A common drawback of ChatGPT is its occasional lack of precision or accuracy when handling complex or highly specialized queries. While it performs exceptionally well in many contexts, it can sometimes provide outdated, incorrect, or overly generic information, especially if the query goes beyond its training or current tool capabilities.
What recommendations would you give to someone considering this product?
1. Define your use Case 2. Leverage its Customization 3. Integrate Available Tools 4. Be Specific and Clear 5. Use it as a Collaborative Assistant
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Adedayo E.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Fantastic functionality but is a bit costly
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Comparing ChatGpt with other products like Claude, Gemini, and Copilot, it has great features for creating code and high-quality content for blogs, websites, and likewise for social media post
What is your favorite aspect of this product?
Its ability to create engaging social media contents
What do you dislike most about this product?
Poor image generative function and too expensive monthly subscription
What recommendations would you give to someone considering this product?
Despite ChatGPT little shortfalls, it is still a great assistance tool that helps in creating quality content for social media posts, drafting emails, writing blog content and, sales page and likewise creating essays or brainstorming ideas.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Tuot N.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Dec 2024
Easy to use. Best AI.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT excels in conversational depth, user customization, integration flexibility, multimodal capabilities, contextual memory, and continuous AI advancements.
What is your favorite aspect of this product?
My favorite aspect is its ability to engage naturally, solve problems creatively, and adapt responses based on user preferences and context.
What do you dislike most about this product?
Its limitations in handling real-time updates and occasional difficulty interpreting nuanced or ambiguous user inputs can be slightly frustrating.
What recommendations would you give to someone considering this product?
ChatGPT is great for answering questions, brainstorming, and learning. It's ideal for creative projects, quick research, or enhancing productivity. Be clear in your requests to get the best results!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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