ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 81

Summarization & Explanation

85

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Bug Detection

79

Refactoring

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Stephen G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use and fast replies

Likeliness to Recommend

7 /10

What differentiates ChatGPT from other similar products?

Great indepth research for prompts

What is your favorite aspect of this product?

Continuation of replies during prompts

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Great when doing research

Pros

  • Effective Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Nirmesh S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product for AI use-case

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT is very easy to use, and everybody finds it easy to use the application.

What is your favorite aspect of this product?

Response and follow-up prompt learning is good and efficient.

What do you dislike most about this product?

Due to compliance policy, this wouldn't be integrated with all the applications to protect critical data.

What recommendations would you give to someone considering this product?

ChatGPT is one of the best AI product in the market and for all the use case, this can be used for AI requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Camilo A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best LLM in the market period!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Its kinda similar to other solutions on the market, but its clear that this one is the best. best accuracy, best results, and its launching new functions so fast that its event difficult to keep track of them.

What is your favorite aspect of this product?

It works really well, it allows everyone in my team to be more productive, and also skip a lot of questions that they can now self respond.

What do you dislike most about this product?

There have been scenarios where we want to use it to extract info of prerecorded videos and it does not allow us to that

What recommendations would you give to someone considering this product?

Buy it, it's worth every penny, if you want to test, test it out in the free version and see how good it behaves.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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