ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
90%
Conflict Resolution:
92%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

78

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

78

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Ismail Umar A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A very great software

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

chatgpt has stand different from other Ai chatbots delivering not 100 percent but commendable services to its users and with it fast improving features and fast updates

What is your favorite aspect of this product?

I like ChatGPT for its insights into just about anything in the most elaborative manner possible, making it an all-rounded tool for learning, problem-solving, and creative brainstorming. It is great at the provision of personalized assistance by adapting to different user needs and preferences.

What do you dislike most about this product?

inability to handle and process vast amount of data

What recommendations would you give to someone considering this product?

I would recommend ChatGPT to someone looking for a versatile and efficient tool for research, learning, or brainstorming. It’s excellent for getting quick insights on a wide variety of topics and for generating creative ideas. However, users should be aware of its limitations.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

Vivor S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use and fun

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

Reliable and fast unlike other AI assistants

What is your favorite aspect of this product?

Write to the point code if the prompt passed is good enough

What do you dislike most about this product?

Servers are often down

What recommendations would you give to someone considering this product?

Buy pro version as it is more faster and reliable

Pros

  • Helps Innovate
  • Performance Enhancing
  • Over Delivered
  • Security Protects

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

The best AI out there for any request.

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

The precision with which ChatGPT generates content is the main reason that differentiates this AI from other. Everything you ask this AI is capable of generating accurately and correctly and without any interruption in the generation of content. Language support is also another difference, since it is capable of serving any type of requirement in any lenguage and in just a few seconds, while other platforms take longer to generate the same requirement. In addition, it is useful for multiple things, whether it is to develop, create content, a business idea, work strategies and many more things, it really is useful for everything.

What is your favorite aspect of this product?

I love how smoothly ChatGPT works, this helps all content to be generated quickly and work perfectly from any device, new content can be generated without any interruption. This AI also generates two answers and the user can choose the option that best suits what they have asked the AI. It generates very precise development content, this helps us a lot for our Software Development service, since we can generate new programming lines without having to do it manually.

What do you dislike most about this product?

We have not had any problems with ChatGPT, it has helped us with absolutely everything in our company and for all the IT services we have for our clients, the generation of content and responses to any request has been very useful and we have never had any failures.

What recommendations would you give to someone considering this product?

I recommend making requests in a precise manner and writing the request correctly, I recommend this so that ChatGPT can give a precise response and not be confused with that was requested, writing correctly will help the user to obtain more precise results. I recommend the Plus version of ChatGPT, this will help generate responses to more complex or longer requests.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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