ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 81

Summarization & Explanation

85

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Bug Detection

79

Refactoring

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Moshood O.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to implement and gives useful information

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It is a multipurpose software that can be applied to most fields

What is your favorite aspect of this product?

The structure of code response and explanation.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

All your writing integrated to one platform which boosts productivity

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Kuresh V.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Chatgpt is best assistant for marketing content.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It's a large language model, trained on a massive amount of text data. It's specifically designed to generate human-like text, which makes it well-suited for conversational AI applications.

What is your favorite aspect of this product?

Whenever I want to create content for my marketing content and any kind of description and other things I use chatgpt for that. It create amazing content creation for my marketing and I love how easy to use and just few prompt and my all content ready to start.

What do you dislike most about this product?

Yes sometime it go out of the topic and forget what we are talking about but the content creation is very fast.

What recommendations would you give to someone considering this product?

ChatGPT can provide personalized recommendations for products, books, movies, and articles based on a user's browsing history and preferences.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Elizabeth O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Extremely great product!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Extremely unique features

What is your favorite aspect of this product?

Ease of access and accurate outputs

What do you dislike most about this product?

Repetitive outcomes

What recommendations would you give to someone considering this product?

Always review your outputs to ensure they’re not repititive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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