ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

78

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

78

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Open AI platform

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

1) Proper records of search history on the platform. 2) Multiple GPTs can be created and shared in one space. 3) Too much options are there based on the requirement to directly pick and research. 4) efficiency is good and can be used in both personal and professional life.

What is your favorite aspect of this product?

Best use case is automation scripting along with voice interface which makes it easier.

What do you dislike most about this product?

Sometimes answers are not accurate they are just copy and paste from one site. Upgraded model is little bit costly to handle than old once.

What recommendations would you give to someone considering this product?

Absolutley helpful and useful in today's era to make work easy and perfect.

Pros

  • Enables Productivity
  • Caring
  • Transparent
  • Appreciates Incumbent Status

Saikat M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product and very easy to use

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It gives you the most appropriate answers compared to other gen AI products.

What is your favorite aspect of this product?

To the point answer

What do you dislike most about this product?

Slow , occassionally down

What recommendations would you give to someone considering this product?

Buy gpt 4+ , it is really worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Dixit R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Problem solver

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

As it has been trained in large amount of dataset so it is more accurate compared to other's.

What is your favorite aspect of this product?

Most of the time it gives right solution,

What do you dislike most about this product?

It is not capable of reading big paragraph.

What recommendations would you give to someone considering this product?

You must consider this product as this is the best in market as compared to others in comparison of accuracy and also in comparison of pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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