ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Refactoring

79

Bug Detection

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

84

Quality of Features

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of IT Administration

79

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Wisdom E.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very handy product with fantastic features.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Seamless integration of ChatGPT into various workflow.

What is your favorite aspect of this product?

It continuous improvements and updates.

What do you dislike most about this product?

I have no present dislike for the product.

What recommendations would you give to someone considering this product?

It has a very good user-friendly interfaces and it multimodal capabilities.

Pros

  • Effective Service
  • Fair
  • Client's Interest First
  • Generous Negotitation

Paul E.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

I just love using it

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It's first among others

What is your favorite aspect of this product?

Code generation and refactoring

What do you dislike most about this product?

Limitation of usage on the free version

What recommendations would you give to someone considering this product?

It's a great app

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Easy to use and implement, needs more features

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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