ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

78

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

78

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

.Kim M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Great product. Saves us hundreds of hours in time.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT is really good and creative writing, includign poems, scriips, and musical pieces. The responses are more human, more unique, more interesting.

What is your favorite aspect of this product?

ChatGPT helps us brainstorm content creation ideas and is often very informative and creative.

What do you dislike most about this product?

ChatGPT sometimes does not understand the question and often thinks a new question pertains to previous questions. It often gives us wrong facts and gets informatition from biased sources.

What recommendations would you give to someone considering this product?

If you new help generating cntent, including creative content, try ChatGPT first. Its fast, easy, and provides lots of good ideas.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Saves Time

Ramaseshan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Excellent Choice of AI

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Advanced Language Model: ChatGPT is based on OpenAI's GPT-4 architecture, which leverages state-of-the-art natural language processing (NLP) techniques. This allows ChatGPT to generate more coherent, contextually appropriate, and human-like responses compared to many other AI models. Versatile and Broad Knowledge Base: ChatGPT has been trained on a diverse dataset encompassing a wide range of topics, making it capable of providing information, generating creative content, assisting with tasks, and engaging in meaningful conversations on numerous subjects.

What is your favorite aspect of this product?

Content Generation: ChatGPT can assist in creating high-quality content, including articles, blog posts, creative writing, and more. Its ability to understand context and generate coherent, engaging text is particularly valuable for content creators and marketers. Personal Assistance: As a virtual assistant, ChatGPT can help with scheduling, answering questions, providing recommendations, and even offering basic tech support. This makes it a handy tool for individuals seeking quick, reliable assistance with everyday tasks. Educational Aid:

What do you dislike most about this product?

Occasional Inaccuracies: Despite its vast knowledge base, ChatGPT can sometimes provide incorrect or outdated information. This is particularly noticeable when dealing with rapidly changing fields or niche topics. Users must verify critical information independently. Context Retention Limitations: While ChatGPT can maintain context over several turns in a conversation, it can struggle with longer, more complex interactions. This can lead to loss of context or misunderstandings in extended dialogues.

What recommendations would you give to someone considering this product?

Start with a Trial: If available, use a trial version of ChatGPT to test its capabilities and see how well it meets your needs. This will give you a hands-on experience and help you understand its strengths and limitations. Explore Documentation and Tutorials: Familiarize yourself with the documentation, tutorials, and best practices provided by OpenAI. This will help you understand how to use ChatGPT effectively and leverage its full potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

CHATGPT: Your Daily Assistant

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

Chat Gpt is a smart, improvised and a self learning AI machine model which enables its user to get the data analyzed on quick notes. It can answer any business problem and convert the same on code. Its capable to solve any bugs and provides a good and neat code.

What is your favorite aspect of this product?

Chat gpt is a free of cost bot and has unlimited features. It enables its user to work efficiently and give great returns.

What do you dislike most about this product?

Data analyzing power of this bot is limited and its needs human efforts to sort and use the correct form of data generated through the bot.

What recommendations would you give to someone considering this product?

Be careful while sharing any information with the bot since it can be exposed to the open world on web

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Helps Innovate

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