
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Saves Time
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
ChatGPT Reviews
Harshit A.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
One of the Best AI LLM ChatBot till now!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT provides a lot of unique features and it keeps on improving itself. Things which differentiates it from others are the amt of tokens it accepts and the length of response it provides, responses are to the point and proper as compared to other AI chatbots which are not even capable of understanding question properly, it can understand as well as provide response in multiple languages.
What is your favorite aspect of this product?
I really likes the way it provides response to questions in whatever language you're asking it looks too real. It is capable of problem solving in programming and also provides really nice explanations as well.
What do you dislike most about this product?
There is nothing which I dislikes about it as it keeps on improving itself.
What recommendations would you give to someone considering this product?
If someone wants to purchase pro plan of ChatGPT then I will say it will not be that much useful to you if you are only going for better chatting responses as your main purpose.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Ifeoma O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Part of our development workflow.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
One of the more accurate tasks we are gradually assigning to Chatgpt within my development team , is the task of documenting our code and commenting on code for easier modification and debugging. Because Chatgpt, does a good job of identifying variables , functions and classes , it is our go-to tool to create initial documentations which can be improved upon by human developers.
What is your favorite aspect of this product?
Chatgpt does a good job of translating code from one programming language to another programming language. Thus, making it convenient to expand technology integration when developing software and engage in collaboration between diverse development teams.
What do you dislike most about this product?
While Chatgpt can conveniently automate software development tasks and excels at pattern recognition in coding, it still lacks the creativity or innovation of an human developer.
What recommendations would you give to someone considering this product?
Chatgpt is able to accomplish many tasks within the software development cycle , and I think it is only operationally smart for teams to utilize it partially to make their development process, more efficient.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Tushar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Best LLM available, Fantastic Experience!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The ease of use and the quality of answers generated from ChatGPT.
What is your favorite aspect of this product?
It's ability to answer questions in a human like way.
What do you dislike most about this product?
The answers can sometimes be completely wrong.
What recommendations would you give to someone considering this product?
Try out GPT4, it offers a vast feature set as compared to GPT3.5 and the pricing is completely justifiable.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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