ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 81

Summarization & Explanation

85

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Bug Detection

79

Refactoring

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Ricardo Alberto M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Awesome, helps to solve complex problems easily

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

The best and more accurate results

What is your favorite aspect of this product?

Image detection

What do you dislike most about this product?

Some times it's not accurate

What recommendations would you give to someone considering this product?

Be aware that specific topics information generated could content errors and inaccurate information

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

amitabh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Base of AI

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

- ChatGPT teaches real AI platform usage and help to understand the basics. - Premium dashboard till now which we are using. - Fast processing and one the most used AI platform.

What is your favorite aspect of this product?

- Input , output results are fast and accuracy wise also good.

What do you dislike most about this product?

- Latest data is not available. Update long time back.

What recommendations would you give to someone considering this product?

It's the AI base platform , definitely one needs to try it.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Utkarsh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Versatile and poweful

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out for its versatility, conversational fluency, and broad range of integrations. It excels in understanding and generating natural language, offering personalized responses, and handling complex tasks. Additionally, its flexibility in adapting to different tones and contexts makes it unique compared to more rigid AI systems.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its ability to engage in natural, dynamic conversations on a wide range of topics, making interactions feel more human-like and versatile.

What do you dislike most about this product?

I dislike that ChatGPT sometimes struggles to retain context across longer conversations, which can lead to repetitive or inconsistent responses.

What recommendations would you give to someone considering this product?

I’d recommend starting with clear, concise prompts to get the best results and experimenting with different use cases to explore its full potential. Also, be mindful of its limitations with context retention and consider combining it with other tools for specific tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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