ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 81

Summarization & Explanation

85

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Bug Detection

79

Refactoring

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Shakur M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Utilize the power of AI in this new Era.

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Compared to other AI writing tools, ChatGPT feels more conversational and engaging. It's like having a dialogue with a knowledgeable assistant rather than just receiving a block of text. The ability to control the style and tone of the output is also a standout feature. And it has the largest knowledge library. It's my favorite.

What is your favorite aspect of this product?

ChatGPT is like having a brainstorming buddy who's always full of ideas. I use it to overcome writer's block, explore different writing styles, and even generate creative content like poems and scripts. I command it first to a persona how he will act then i use it for better resulting.

What do you dislike most about this product?

Sometimes the output can be a bit repetitive or lack depth. It's important to remember that ChatGPT is a tool, not a replacement for genuine human creativity and critical thinking.. So, it's okay to be like that sometimes.

What recommendations would you give to someone considering this product?

Experiment with different prompts and instructions to see what kind of creative sparks you can blazing. Use ChatGPT as a starting point for brainstorming and then add your own unique voice and perspective. Don't be afraid to push its boundaries and see what it can do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer S.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

The One Product We Cannot Live Without

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The extensive features of the ChatGPT 4 are so all inclusive and extensive, we rely heavily on it for everything from copywriting to design to coding. We have found such an extensive list of features in the included list of GPTs that encompass research, analysis, coding, programming, writing, design and even contract drafts. It is the all-inclusive unicorn of AI.

What is your favorite aspect of this product?

The rapid deployment of marketing programs, Python script, webpages, productivity, Logos and graphics and copy for newsletters and organizational literature for a mindblowingly low price is just unfathomable. We are so inspired by the features, we utilize Team Workspace so all can use its features.

What do you dislike most about this product?

Because it is OpenAI, naturally security threat and privacy cannot be ignored. This is easily circumvented by avoiding any proprietary or protected information being used or referenced in the product. It also can generate incorrect answers. Again, this is to be expected, and work must always be double checked. It still cuts costs and time. Use wisely and with caution.

What recommendations would you give to someone considering this product?

As mentioned before, use this wisely and be aware of benefits and risks. Research and be well-trained on a deep dive in proper commands to dial down output by asking for things very specifically. Additionally, research and learn the best ways to "train" AI to customize its voice and output for your needs. Leverage it wherever possible and use it to streamline or reduce time on projects but preserve the security of any PPI, algorithms, proprietary and protected information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshit A.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

One of the Best AI LLM ChatBot till now!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT provides a lot of unique features and it keeps on improving itself. Things which differentiates it from others are the amt of tokens it accepts and the length of response it provides, responses are to the point and proper as compared to other AI chatbots which are not even capable of understanding question properly, it can understand as well as provide response in multiple languages.

What is your favorite aspect of this product?

I really likes the way it provides response to questions in whatever language you're asking it looks too real. It is capable of problem solving in programming and also provides really nice explanations as well.

What do you dislike most about this product?

There is nothing which I dislikes about it as it keeps on improving itself.

What recommendations would you give to someone considering this product?

If someone wants to purchase pro plan of ChatGPT then I will say it will not be that much useful to you if you are only going for better chatting responses as your main purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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